VeriFone PCC-5-7-1h User Manual

Electronic Payment Processing Software Setup Guide and User's Manual Copyright October 2005, VeriFon

Introduction Congratulations on the purchase of PCCharge Payment Server--the most advanced solution in the industry for processing credit cards on y

4. Depending on the kind of printer you have, select either Standard Printer or Roll Printer. A standard printer is a typical 8½" x 11" des

• Click the OK button to return to the Receipt Printer Setup window. 8. If you selected Standard Printer for your Printer Type, configure the follo

Manufacturer Product 98 2000 XP 2003 Notes Citizen CBM 1000 X X X X Manual tear-off. Drivers available online. Set up in PCCharge as Roll Printe

Example Receipt With Comments ( Note: In this view, the Secure Receipts option is enabled. My Company 112 Ocean Avenue Anytown, NY 11708 Date: 1

Cashier Privileges Setup  Simple Explanation: PCCharge Payment Server has the ability to support several "cashiers" accessing PCCharge, e

3. Click the Add Cashier button. 4. Enter a Cashier Name (20 characters maximum). Enter a Password (10 characters maximum, case-sensitive), and re

Some of the following gift card transaction types are not supported by all gift card processing companies. Refer to the PCCharge Appendices to determi

Deleting a Cashier's Account ( Note: You cannot delete the System user. To disable this user, delete the password from the Preferences window (s

Users Setup  Simple Explanation: PCCharge Payment Server has the ability to support several "users" from separate computers connecting to

Deleting a User  WARNING: The default user is User1. You should not delete or rename this user unless directed to do so by Technical Support. Dele

Important Security Notice  Simple Explanation: In June 2001, Visa mandated its Cardholder Information Security Program (CISP). This program is a s

Private Label Card Setup  Simple Explanation: The Private Label Card Setup window allows you to activate and configure PCCharge's ability to h

1. To access the Private Label Card Setup window, click Setup on the menu bar. Click the Merchant Setup option. Click the Private Label option. 2.

Remove TID Number  Simple Explanation: The Remove TID Number window allows you to remove a merchant account number from your software. If you D

Numbers Setup  Simple Explanation: The Sequence Numbers window allows you to re-synchronize certain internal PCCharge database values. Most users w

User's Guide This section describes how to process single transactions, view reports, and use other options accessible in PCCharge Payment Ser

Main Window The main window is the focal point of PCCharge. It is the window you will first see when PCCharge is started. You can access any functi

Active Company Display -- (Bottom-middle of the main window) -- This drop-down box displays the currently selected merchant account number and the com

Icon Bar Credit -- Click this button to access the Credit Card Processing window (see page 119). Debit -- Click this button to access the Debit Card

Menu System The menu bar allows you to select every possible operation that can be performed by PCCharge Payment Server. Those menu options not ment

Credit Card Processing To access the Credit Card Transactions window, click Transactions on the menu bar. Click the Credit Card option. Or, click th

Data Protection Guidelines Although the following information will help you to comply with the Cardholder Information Security Program (CISP), it is

Exp. Date (MMYY): -- Enter the cardholder's credit card account expiration date here. A slash or space is not required. (Example: For 01/05, ente

All about Credit Card Transactions Background Processing credit card transactions is a two-step process. When you perform a sale transaction, the

Credit -- This action increases the cardholder's limit to buy. It authorizes a transfer of funds from your account to the cardholder's accou

Using Credit Card Transaction Processing Credit card transaction processing is the most commonly used function of PCCharge, and is also the easiest

Process or View List After selecting the tab of the transaction type you want to process, you'll need to fill out the fields shown on that scree

4. Choose the transaction you want to void by clicking its row. 5. Click the Select button. 6. PCCharge will return to the Credit Card Transacti

Example: A customer gives you her receipt and asks for her money back for a transaction made earlier in the day. You decide to perform a Void Sale tra

Credit Card Processing -- A Typical Day A typical day of processing credit card transactions generally consists of 7 simple steps. You can print out

All about Restaurant Transaction Processing PCCharge has the ability to process restaurant-based transactions in a way specifically suited for that

Using Restaurant Transaction Processing Restaurant transaction processing is handled in much the same way as normal processing. The major difference

Why Comply with CISP? The following information was taken directly from Visa’s website (http://www.visa.com/cisp): The CISP requirements help Visa m

• A Gratuity adjustment -- This transaction allows you to change a gratuity amount after one has already been established. Example: You've proc

All about Commercial Card Processing Commercial cards (also known as corporate cards or purchasing cards) are special credit cards that are given to

Using Commercial Card Processing PCCharge has the ability to process transactions involving commercial cards. Commercial cards are processed in almo

All about Voice Auth Processing A Voice Auth transaction typically begins when you would like to process a Sale transaction, but either cannot acce

Using Voice Auth Processing Complete the following instructions to record a Voice Auth in PCCharge. 1. Select the desired merchant account from t

8. An easy way to process the second Post-Auth is to go to the Post-Auth tab and click the Process or View List button. PCCharge will display the ori

Debit Card Processing To access the Debit Card transactions window, click Transactions on the menu bar. Click the Debit Card option. Or, click the D

Exp. Date (MMYY): Enter the cardholder's credit card account expiration date here. A slash or space is not required. (Example: For 01/05, enter

All about Debit Card Transactions Processing debit transactions is fairly straightforward. There are three important points to remember: 1. Debit

5. Sale Recovery -- This action removes a Void Sale transaction. The original sale will be processed as if the sale was never voided. This action can

System Requirements YOU MUST HAVE THE FOLLOWING: • PC with Windows 98, XP, NT, 2000, or 2003 • 64 MB minimum of RAM, 256 MB preferred • 30 MB of

Debit Card Processing -- A Typical Day In this section we will discuss a typical day of processing debit cards transactions. Processing debit car

Check Processing Check Verification verifies that the check writer has an account that does not have any “negative flags” for that method of check v

( Note: Some of the following fields may not appear in your Check Services window. This is because each check services company offers different option

All about Check Transactions You should contact your merchant services provider for a description of the type of check service that you are using.

All about Check Verification/Guarantee In verifying/guaranteeing a check, funds are not being moved. Check Verification/Guarantee is only a one ste

All about Check Conversion/Truncation Check Conversion/Truncation is one of the newer developments in electronic payment processing. It is a proce

All about ECC Check Transactions Some check services companies provide you with the ability to transmit scanned check images to their servers. Thes

EBT (Electronic Benefits Transfer) Processing To access the Electronic Benefits Transactions window, click Transactions on the menu bar. Click the E

Exp. Date (MMYY): Enter the cardholder's credit card account expiration date here. A slash or space is not required. (Example: For 01/00, ente

All about EBT Card Transactions Electronic Benefits Transfer (EBT) is a way of issuing and processing certain benefits electronically. The governmen

/ Technical Details: Some payment processing companies are beginning to process transactions via SSL2 (a highly secure Internet protocol). In order to

Cash EBT Transactions All transactions that are not food stamp transactions are processed as Cash EBT transactions. These Cash EBT transactions are

Food Stamp EBT Transactions When you are performing a transaction using food stamp benefits, you will need to use Food Stamp EBT Transactions. 1.

Food Stamp Credit EBT Transactions When you are performing a return transaction using food stamp benefits, you will need to use Food Stamp Credit E

Account Inquiry EBT Transaction This transaction type is relatively simple. It is intended only as a maintenance function. The Account Inquiry funct

Processing EBT Transactions -- A Typical Day In this section of the transaction primer, we will discuss an average day of processing EBT transacti

Gift Card Transaction Processing To access the Gift Card Transactions window, click Transactions on the menu bar. Click the Gift Card option. Or, cl

Validation Code: Validation Code is another name for the card's expiration date. Enter the cardholder's gift card account expiration date

All about Gift Card Transactions PCCharge has the ability to process gift cards or gift certificates, either through a swiped transaction or by man

Processing Gift Card Transactions -- A Typical Day We recommend that you follow these instructions each day that you process gift card transaction

Offline Processing and Import Files  Simple Explanation: PCCharge Payment Server can load files created using its Offline Processing feature. These

3. Double-click the file named SChannelRegEdit.exe. 4. The utility will update your system as necessary. The Windows 98 SSL Upgrade Instructions a

Offline Processing  Simple Explanation: Offline processing allows you to enter all the necessary data for each of your transactions without having

4. Process any transactions that you want included in the offline batch of transactions. Clicking the Process button saves that transaction to your S

File Import  Simple Explanation: PCCharge allows you to import files containing transaction information (created using PCCharge's offline proc

• Count -- The Count is the total number of all transactions included within the import file. • Pre-Authed Total -- The Pre-Authed Total is the tot

Utilities Menu  Simple Explanation: The Utilities menu provides you with some powerful tools that can be used to improve the functionality, stabi

Configuration Disk  Simple Explanation: The Configuration Disk Maintenance window allows you to create or restore from a backup configuration dis

Backup/Restore  Simple Explanation: PCCharge provides users with the ability to back up and restore critical user information and transaction recor

Backing Up Your PCCharge Files 1. Click Utilities on the PCCharge menu bar. Click Repair Database. Depending on the size of your database, it may tak

5. Browse to the location of the backup file you wish to use (named BACKUP.ZIP by default). Click the Open button to initiate the restoration process

Transaction Database Archiving  Simple Explanation: During daily use, PCCharge automatically stores in its database records of your transaction pro

SCHANNEL REGISTRY UPDATER 1. It is necessary that someone with System Administrator access to your operating system make the following changes. 2.

3. If it the PCCharge database exceeds the Size Limit specified in this window, PCCharge will ask you during program startup if you want to archive

• PCCharge versions 5.6 and later record the “status” of a transaction in the PCCharge database. For example, successfully settled Sale transactions

1. If Enable Archive Prompt is checked in the Transaction Archive window, PCCharge will examine its database during startup. If the size of the PCChar

Transaction Database Purging  Simple Explanation: In response to the recent CISP requirements from Visa, PCCharge now allows users to purge (delet

Using Transaction Database Purging ( Note: No matter what you select in the Transaction Archive window, PCCharge does not automatically archive t

2. If PCCharge finds applicable transactions, it will ask you if you want to continue with the purge process. 3. If you click Yes, PCCharge will d

Repair/Compact Database  Simple Explanation: The Repair/Compact database functions allow you to clean and repair your database. These two functions

Retrieve Account Number  Simple Explanation: PCCharge masks your customers' account numbers and expiration dates from view in its reports. Thi

Batch Functions  Simple Explanation: When PCCharge processes transactions throughout your business day, it's obtaining authorizations for tr

Close  Simple Explanation: The End-of-Day Batch Management window allows you to re-transmit your transaction information to your payment processi

Upgrade Preparation ( Note: The following section pertains only to those users who are upgrading their existing copy of PCCharge. If you are install

3. Click the Credit tab (currently, no gift card processing companies require that you manually close your batch). 4. Make sure that the desired mer

Inquire  Simple Explanation: One of the advantages of host-based systems is that they provide you with the ability to perform an inquiry. The End-

3. Click the Inquire option. PCCharge will contact your processing company and obtain the status of the batch specified. 4. After a few seconds,

Settle  Simple Explanation: The End-of-Day Batch Management window allows you to re-transmit your transaction information to your terminal-based

3. Depending on the account you want to settle, click either the Credit or the Gift tab. 4. Make sure that the desired merchant account number is s

7. At the completion of settlement, a message of completion or error status will be displayed. If you get an error message: • Check the response fo

Batch Management  Simple Explanation: PCCharge has new batch management tools that allow you to easily deal with batches that were not settled due

Usage of Batch Management Utility The usage of these tools is described in the following two typical usage scenarios: a QD (Quit Duplicating) Error a

RB (Rejected Batch) Error 1. During settlement, PCCharge may receive and report an RB error from the processing company. An RB (rejected batch) error

2. Select the Batch File for the batch that you want to edit. You can differentiate between Batch Files by looking at the Batch Details (bottom right

__ 6. Click Utilities on the PCCharge menu bar. Click Repair. Depending on the size of your database, it may take a few minutes for PCCharge to compl

Indeterminate Batch  Simple Explanation: This tool displays the indeterminate batch (if one exists) for the merchant account you specify. This wind

Batch History  Simple Explanation: This tool allows you to view a detailed list of all settled batches recorded in the PCCharge database. You may d

( Note: Only a portion of the batch table is displayed at one time. To view the entire table, use the horizontal and vertical scroll bars found at the

Amex Batch Management  Simple Explanation: PCCharge has new American Express batch management tools that allow you to easily deal with Amex batches

The sections Open Amex Batch Editor, Amex Batch Archive, and Settle Amex Batch give descriptions of each of the batch management tools (see pages 194,

Void -- Click this button to have PCCharge attempt to void any selected transactions. Close -- Click this button to close the Open Amex Batch Edito

Amex Batch Archive  Simple Explanation: The American Express Batch Archive window contains a list of all archived settlement files. PCCharge recor

Settle Amex Batch  Simple Explanation: This feature will settle all AMEX transactions for the active merchant account, whether they were processed

Balance: -- Displays the balance of the transactions that will be settled. Settle Amex: -- Click this button to process the settlement. Cancel: --

Auto-Settle Utility  Simple Explanation: PCCharge includes a utility that allows you to have your terminal-based credit card merchant account settl

Notice Copyright October 2005, VeriFone Inc. All rights reserved. active-Charge, active-Charge SDK, PCCharge Payment Server, PCCharge Pro, PCCharge

Upgrading PCCharge ( Note: The following section pertains only to those users who are upgrading their existing copy of PCCharge. If you are installi

( Note: It may be convenient to create a shortcut to this file on your desktop. Consult your Windows help file for instructions on creating a shortcu

12. Select the Enable Settlement option to enable automatic settlement of your batch. As a safety precaution, the Auto-Settle utility is not enabled w

Upload Check Images  Simple Explanation: If you've selected the RDM EC5002i or eN-Check 2600 as your check reader, PCCharge can transmit chec

3. PCCharge copies the Owner Code, FTP User, FTP Password, FTP Address, and connection information from your check processing company's Extended

Reports  Simple Explanation: This section explains how to access each report and find out what transaction information each report presents. You w

Report Type Each Reports menu item will display a different report type in the Report Type: field. You can select a different report type from this l

Card Type: -- (Default = All) -- Select a card type. All transactions processed with the selected card type will be used to generate the report. If Al

Viewing a Report ( Note: Some reports are larger than your viewable window. Use the scroll bars (located on the right hand side and bottom of the

Report Window Buttons -- continued Icon Description Single Page -- Click this button to view a single report page at a time. Multiple Pages -- Click

Daily Transaction Summary The Daily Transaction Summary is a summary of the transactions that you have processed today. To access this window, cl

Installation Insert the PCCharge Payment Server CD into CD-ROM drive of your computer. The installation process should begin automatically. If the

Credit Card Detail The Credit Card Detail report is a line-by-line view of your credit card transaction history. The Credit Card Report is very si

Debit Summary The Debit Summary is a line-by-line view of your debit card transaction history. To access this window, click Reports on the menu ba

Check Detail The Check Detail report gives a summary of check transactions. To access this window, click Reports on the menu bar. Click the Report

EBT Summary The EBT Summary is a summary of your EBT transaction history. To access this window, click Reports on the menu bar. Click the Report F

Batch Pre-Settle The Batch Pre-Settle report lets you view transactions that are waiting to be settled. As soon as you settle the transactions, thi

Batch Post-Settle The Batch Post-Settle report allows you to view transactions that have already been settled. To access this window, click Repo

Cashier Audit The Cashier Audit report allows you to view actions performed by your cashiers. It shows attempted logons, functions accessed, etc.

Restaurant Pre-Settle This report shows a line-by-line report of transactions and gratuity amounts for those transactions. The transactions are grou

Restaurant Detail This report shows a line-by-line report of transactions and gratuity amounts for those transactions. The transactions are grouped

Gift Card The Gift Card report shows transactions that were performed using the Gift Card Transaction window. To access this window, click Reports

Welcome! Click Next > to proceed to the next step in the installation process. 22

License Agreement Select I accept the terms of the license agreement and click Next > to proceed to the next step in the installation process.

Setup Type  Simple Explanation: Most users should simply select Complete and click Next > to proceed to the next step in the installation proc

Choose Destination Location  Simple Explanation: If you selected Complete as your setup type, you may skip this section. This window allows you to

Select Features  Simple Explanation: If you selected Complete as your setup type, you may skip this section. This window allows you to specify whi

Ready to Install! You are now ready to install PCCharge Payment Server. Click Next > to proceed to the next step in the installation process.

Installing PCCharge is now being installed to your system. This process should only take a few minutes. 28

Installation Completed! The installation process is complete. You may now remove the PCCharge Installation CD from your computer. Click Finish to pr

Software License IMPORTANT CAREFULLY REVIEW THIS AGREEMENT BEFORE CONTINUING THE INSTALLATION OR USE OF THE VERIFONE, INC. ("VERIFONE") S

The Setup Process During the first use of PCCharge, you are automatically taken through a setup process. If you need to make changes to the followin

Starting PCCharge Payment Server 1. Click the Windows Start button (its default location is the bottom-left of your screen). 2. Click Programs (or

Accessing the User Interface  Simple Explanation: The PCCharge Payment Server user interface does not appear by default, except during the install

Do you have a Configuration Disk? When PCCharge Payment Server is initially started, you will be asked if you have a Configuration Disk. Did you ge

Entering your Serial Number The serial number is a sixteen-digit number in the format: ####-####-######-##  WARNING: PCCharge will not operate wi

Preferences  Simple Explanation: This Preferences window allows you to set up and configure your copy of PCCharge. Many users will want to use the

( Note: The password is case sensitive. Letters entered in upper or lower case must be re-entered in that same case whenever accessing a password pro

Credit Card Company 0000 0000 0000 0000 1234 GOOD THRU 09/09 John Q Smith

Prompt for Visa Bill Payment -- (Default = Checked) -- If this option is checked and the active processor is either NPC or Vital (VISA), PCCharge will

Advanced Configuration Setup  Simple Explanation: This Advanced Configuration Setup window allows you to fine-tune your copy of PCCharge. You may

5. LIMITED WARRANTY/REFUND/SUPPORT. VERIFONE warrants that the magnetic media on which the Software is contained shall be free from defects in materi

Multi-Trans Wait: -- (Default = Unchecked) -- If this option is unchecked, PCCharge will hang up after every transaction when authorizing a group of t

Merchant Setup Wizard  Simple Explanation: The Merchant Setup Wizard makes it easy to enter all of your credit card processing company informatio

Credit Card Processing Company Setup  Simple Explanation: This window allows you to set up your merchant account in PCCharge. This is the informat

Register New Merchant License 1. Before you enter your credit card company number into this window, refer to your PCCharge Appendices. As you go

Credit Card Processing Company Extended Data Fields ( Note: As you can see, there isn't a picture of your Credit Card Processing Company Extend

Split Dial/Settle Setup  Simple Explanation: Split dial is the ability to dial directly to American Express for authorizations on AMEX cards. Split

American Express Split Dial Setup ( Note: The American Express Split Dial setup window allows you to enter your business's American Express pr

• If you've selected Restaurant as your Business Type, enter the "authorization expansion factor" you have set up with the credit card

8. Enter the Account Information for your American Express account. • Service ID/PCID: -- (Default = Empty) (6 alpha-numeric characters) -- This in

• System Port: -- (Default = 5000) -- This is the port through which AMEX transactions are sent. This value can be set to 5000 or 21. • Request Ti

10. THIRD PARTY BENEFICIARIES. You are hereby notified that persons and entities that have licensed software to VERIFONE for inclusion in the Softwar

AMEX Settle Setup ( Note: PCCharge's AMEX Settle feature will transfer (to American Express) all AMEX transactions for the active merchant acco

Windows XP 1. Click Start Î All Programs Î Accessories Î Communications Î Network Connections. 2. Double-click the Make New Connection icon.

7. You have now created a connection to AMEX that can be used by PCCharge. Return to the main PCCharge window. You may now perform a test transaction

Debit Card Company Setup  Simple Explanation: This window allows you to set up your debit card processing account number in PCCharge. If you don&ap

3. Review the PCCharge Appendices' Debit Notes for your processing company. • If your account is DUKPT, enter the Working Key for your debit ca

Debit Card Company Extended Data Fields  Simple Explanation: The following Debit Card Company Extended Data Fields information is for those users

Check Services Company Setup  Simple Explanation: This window allows you to set up your check processing account number in PCCharge. If you don&ap

4. The default phone numbers for your processing company will automatically appear in the Primary Phone and Secondary Phone fields. If you're

Check Services Company Extended Data Fields  Simple Explanation: The following Check Services Company Extended Data Fields information is for tho

EBT Processing Company Setup  Simple Explanation: This EBT Card Setup window allows you to set up your EBT card processing account number in PCChar

Table of Contents Notice...2 Software License ...

3. Enter the Terminal ID for your EBT card processing account here. This number is the main number that identifies your account. You should have recei

EBT Company Extended Data Fields  Simple Explanation: The following EBT Card Company Extended Data Fields information is for those users who are se

Gift Card Processing Company Setup  Simple Explanation: This Gift Card Setup window allows you to set up your gift card processing account number i

4. Enter the Terminal ID for your gift card processing account here. This number is the main number that identifies your account. You should have rece

Gift Card Company Extended Data Fields  Simple Explanation: The following Gift Card Company Extended Data Fields information is for those users wh

Company Information Setup ( Note: The company information that you enter into this Company Setup window should match the information that your cre

Address Verification Setup  Simple Explanation: The Address Verification Setup window allows you to set up AVS (address verification service) fil

What is AVS? Address Verification Service (AVS) is a fraud prevention service for card-not-present environments or non-swiped transactions. During a

4. Because the AVS Response indicated an error, you can either re-attempt the transaction (which would "set aside" an additional $10), or yo

Card Verification Setup  Simple Explanation: The Card Verification Setup window allows you to set up CVV2, CVC2, and CID filtering for your credit

Gift Card Company Extended Data Fields... 64 Company Information Setup ...

What is CVV2/CVC2/CID? CVV2 (Visa's Card Validation Value), CVC2 (MasterCard's Card Verification Code), and CID (American Express' and

3. PCCharge connects to your processing company and receives a Result of NOT CAPTURED and a CVV Response of CVV2 No Match.  WARNING: Even though

End of Merchant Setup Wizard Your merchant account has now been set up. There are a few more steps necessary to make sure that PCCharge Payment Serv

Update Configuration Disk  Simple Explanation: PCCharge's Update Configuration Disk feature allows you to create a backup disk (a 3½" fl

4. A status bar will display the progress of your configuration disk. PCCharge will notify you when your configuration disk has been created or updat

Simple Modem Setup  Simple Explanation: PCCharge can communicate with payment processing companies via dial-up modem, TCP/IP Internet, TCP/IP leas

Manual Modem Setup  Simple Explanation: The following Manual Modem Setup information is for those users whose modem does not process or settle tran

• If the Initialization String is something more than just AT, perform a test transaction as described in the section Performing Test Transactions (s

Tested Modems We test PCCharge with a wide range of hardware in a variety of conditions. If you have hardware not shown on this list and are able use

Advanced Modem Setup  Simple Explanation: The Advanced Modem Setup window allows you to fine-tune your PCCharge modem settings. Almost all of these

All about Gift Card Transactions ... 157 Processing Gift Card Transactions

Create Log File -- (Default = Unchecked) -- Instructs PCCharge to create a modem log file to be used for troubleshooting purposes. Backup Log File -

Performing Test Transactions  Simple Explanation: These test transactions will help you to confirm that your modem is set up properly and working w

4. Click in the white space next to the words Card Member and type in the cardholder name exactly as show on the credit card. Look at the Card Issuer

• If you received some other error message, you will need to contact PCCharge Technical Support at (877) 659-8981. 9. Since you've received a

13. Now that you've successfully processed a test transaction, you may begin processing live transactions. Before you do, continue on to the nex

Basic Setup Complete For many users, this completes the process of setting up PCCharge. Your credit card processing account has been set up along wi

Continuing Setup  Simple Explanation: The features described in this section of the PCCharge manual are not essential for basic credit card proces

Devices Setup  Simple Explanation: Review this section if you plan to use a card reader, check reader, PIN pad, touch screen, report printer, or re

Card Reader Setup  Simple Explanation: This window allows you to set up a card reader to "swipe" cards--that is, to read the data stored

• Click OK to save these settings and return to the main PCCharge window. You may now perform a test transaction using your device (see page 81), or

Check Detail... 212 EBT Summary...

Manufacturer Product 98 2000 XP 2003 Notes IDTech Serial Model # WCR3321-12 X X X X Set up in PCCharge as Serial Reader. • Baud = 9600 • Parity =

Check Reader Setup  Simple Explanation: This window allows you to set up a check reader to scan check information. If you do not have a check reade

• Select the data bits setting appropriate for your check reader (the default setting is 7). This information should be provided by your device'

PIN Pad Setup  Simple Explanation: This window allows you to set up a PIN Pad for accepting debit transactions. If you do not have a PIN Pad insta

• Select the parity that the PIN pad uses (the default setting is Even). This information should be provided by your device's documentation. •

Manufacturer Product 98 2000 XP 2003 Notes VeriFone 1000 SE X X X X Set up in PCCharge as VeriFone 101/1000. • Baud = 1200 • Parity = Even •

Touch Screen Setup  Simple Explanation: This window allows you to set up a touch screen device. If you do not have a touch screen installed on your

• Select the data bits setting appropriate for your touch screen (the default setting is 7). This information should be provided by your device'

Report Printer Setup  Simple Explanation: This window allows you to set up a standard Windows-compatible printer to print PCCharge reports and con

Receipt Printer Setup  Simple Explanation: This window allows you to set up a standard Windows-compatible printer or a receipt printer to print PC