VeriFone Vx510 User Manual

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Summary of Contents

Page 1 - VeriFone VX510

MANUALVeriFone VX510

Page 2 - Point Transaction Systems Oy

91.10 PA-DSS –StandardThe purpose of the PA-DSS –standard is to help software suppliers develop, accord-ing to the PCI-DSS requirements, payment solut

Page 3

2.1 TRANSACTIONS2.1.1 Chip card transactionENTER AMOUNT: Type in the amount, cents included and press Enter.PLEASE INSERT OR SWIPE CARD: Insert the ca

Page 4

2.1.3 VoidYou can only void a transaction that has not been sent to the bank.Press MENU F1 and choose VOID.ENTER RECEIPT NUMBER: The terminal suggests

Page 5 - 1.2 Keypad

122.1.5 Receipt copyPress MENU F1 and choose PRINT COPY from the menu.RECEIPT NUMBER: The terminal suggests the last receipt number. Choose it by pres

Page 6 - 1.3 Using the menus

2.2 REPORTS AND BANK CONNECTION2.2.1 Print batchPress LILA1 and choose PRINT BATCH.The terminal prints out a report of the current days transactions.

Page 7 - 1.5 Switching the paper

142.2.4 Send batchThe terminal sends the batch automatically if you have installed a sending time to the settings. You can check this from the SETTING

Page 8 - 1.7 Technical data

152. DAILY USE2.2.6 Report explanationsThis is an example of the report and the information in it.BATCH SENDING OK, the batch sending is ok.MAKSUPAATE

Page 9 - 1.9 Testing the connection

162.3 Authorization noticationsWhen a transaction is declined at the authorization centre a declining code is printed on the receipt. This code tell

Page 10 - 1.10 PA-DSS –Standard

172. DAILY USE200-299 Declined, card removal needed200 Declined201 Card expired202 Suspected card counterfeit203 Cashier, contact the recipient20

Page 11 - 2.1.2 Swipe card transaction

18You can connect a VX810 pinpad to a VX510 terminal.3.1 Connecting the pinpadUnplug the VX510 terminal from power. Connect the pinpad in place. Conne

Page 12 - 2.1.4 Manual entry

Point Transaction Systems OyVanha Nurmijärventie 62 DFI-01670 Vantaawww.point.point@point.Tel: 09 477 433 0Fax: 09 436 24 90Billing:09 477 433 42las

Page 13 - 2.1.6 Return

3.2 Pinpad keypad193. EXTERNAL PINPADINSERTCARDCORR31 245678 90*#

Page 14 - 2.2.3 Journal

203.3 Pinpad transactionENTER AMOUNT: Type in the amount, cents included and press Enter.PLEASE INSERT OR SWIPE CARD: The customer inserts the card in

Page 15 - 2.2.5 Blacklist

214. SETTINGS4.1 Terminal settingsThe settings listed here are the ones that VX 510 terminal uses. Some of them are explained more closely in the manu

Page 16 - 2.2.6 Report explanations

4.2 Sending timeThe terminal will send the batch automatically if you have set a sending time to the setting. Sending time can be at any time. We reco

Page 17 - 2. DAILY USE

234. SETTINGS4.5 Fixed IP-addressIf your network has xed IP-addresses you have to dene them to the terminal.Go to the menu selection EDIT and choose

Page 18

245. PATU -KEYS5.1 Key inputSee the instructions for making letters on page 5.Press LILA4.Go to menu selection KEY INPUT.Choose KEY INPUT.MERCHANT ID

Page 19 - 3.1 Connecting the pinpad

256. DOWNLOADS6.1 Downloading the programFirst send the batch to the bank. Press LILA1 and choose SEND BATCH. After the program download you have to d

Page 20 - 3.2 Pinpad keypad

7.1 Cash receiptCash receipt has to be activated from the EDIT menu (page 20).Making a cash receipt sale:Press MENU F1.Go to menu selection CASH RECEI

Page 21 - 3.3 Pinpad transaction

7.2 Cash withdrawNotice! It is only allowed to make a cash withdraw with a bank card. You have to make a contract with your bank to make cash withdraw

Page 22 - 4.1 Terminal settings

7.3 ExtraExtra has to be activated from the EDIT menu.Options:NO = Extra is not in use.ONLY BEFORE = Extra amount is given during the transaction.ONLY

Page 23 - 4.4 Merchant info

INDEX:1. BEFORE USE 1.1 Important 4 1.2 Keypad 4 1.3 Using the menus 5 1.4 Letters and special characters 5

Page 24 - 4.8 Audit log IP

7.5 Mandatory authorizationMandatory authorization has to be activated from the EDIT menu.When using the mandatory authorization the terminal makes an

Page 25 - 5.2 Clearing the keys

7.8 Multi cashierMulti cashier has to be activated from the EDIT menu.When you use multi cashier the terminal asks for CASHIER NUMBER. You can enter h

Page 26 - 6.1 Downloading the program

8.1 Notications on the screenBLACKLIST MISSING = The blacklist is missing from the terminal. See instructions for downloading it on pg 13.USE MAG CAR

Page 27 - 7.1 Cash receipt

“PATU-KÄYTTÄJÄ LUKITTU” = The bank has locked the user id. Contact the bank to open it.“PYYTÄMÄÄNNE AINEISTOA EI OLE” = The bank does not have informa

Page 28 - 7.2 Cash withdraw

8.4 ServiceDo not, under any circumstance, attempt to disassemble the terminal. Perform only those adjustments or repairs specied in this guide.If th

Page 29 - 7.3 Extra

Point Transaction Systems OyVanha Nurmijärventie 62 D 01670 Vantaa | tel. 09 477 433 0 | fax. 09 436 2490 | www.point.Point Transaction Systems

Page 30 - 7.7 Invoice

4.4 Merchant info 22 4.5 Fixed IP-address 23 4.6 Floor limit 23 4.7 Date and time 23 4.8 Audit Log IP

Page 31 - 7.8 Multi cashier

1. BEFORE USE41.1 Important If these instructions are not followed and the terminal is damaged it will void the warranty.• Protect the power c

Page 32

1. BEFORE USE51.3 Using the menusYou move in the menus by pressing LILA1 and LILA2 buttons. You make selections by pressing F1 – F4 buttons. You accep

Page 33 - 8.3 Other exceptions

1.5 Switching the paper• Press down on the button located on the right side of the terminal to unlatch the paper roll cover, then lift the cover up a

Page 34 - 8.4 Service

1.6 Terminal structure1.7 Technical dataCPU: 32-bit, ARM-processor.Memory: 6 Mb.Display: 128 x 64 pixel graphical LCD display with backlight;

Page 35

81.8 Connecting the cables• Connect the Ethernet cord to the terminal.• Connect the power cord to the power pack.• Connect the terminal to the powe

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