VeriFone Omni 3200M Installation Guide download pdf (Page 29)

Omni 3200M Installation Guide

Display Does Not Show Correct or Readable

Information

1. Check all cable connections. Verify that the antenna is

tightened “hand tight” and check the telephone line

connection (optional for the Omni 3200M).

2. Check the electrical outlet or power connection. The

power pack connector may be loose (not in its “locked”

position) or the power source may not be supplying power.

3. If the problem persists, replace the power pack that came

with your terminal with a power pack from another Omni

3200M terminal. If this test solves the problem, contact

your local VeriFone distributor to obtain a replacement

power pack.

4. If you are unable to solve the problem with the display,

contact your local VeriFone distributor or service provider

for assistance.

Keypad Does Not Respond

1. Check the display panel. If it displays the wrong character,

or nothing at all, when you press a key, follow the steps

outlined above in “Display Does Not Show Correct or

Readable Information.”

2. If pressing a function key does not perform the expected

action, first refer to the user documentation for your

specific application, such as SoftPay

™

, to be sure you are

entering data correctly.

3. If the problem persists, contact your VeriFone distributor

or service provider for assistance.

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VeriFone Omni 3200M Installation Guide Page 29