VeriFone Omni 3200M Installation Guide download pdf (Page 33)

Omni 3200M Installation Guide

PIN Pad Does Not Work

1. Check all PIN pad cable connections.

2. Try a different magnetic stripe card to ensure that the

problem is not a defective card.

3. If the problem persists, contact your VeriFone distributor

or service provider.

Optional Telephone Connection Does Not Work

Properly

1. Check the telephone line cord and all telephone

connections.

2. If you are using a pass-through connection, check the line

using another telephone base unit. If the other telephone

works, have the defective telephone repaired or replaced.

3. If you are using a direct connection, check the telephone

line using another Omni 3200M terminal. If the telephone

connection does not work, contact your local telephone

company to check the status of the line.

VeriFone Service and Support

If you experience problems with your Omni 3200M terminal,

first contact your local VeriFone representative or service

provider.

For general customer support issues, and for information about

Omni 3200M product service and repairs, contact the VeriFone

Service and Support Group at 1-800-834-9133, Monday

through Friday from 8 A.M. to 8 P.M., Eastern Standard Time.

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VeriFone Omni 3200M Installation Guide Page 33