VeriFone Omni 3200M Installation Guide download pdf (Page 32)

Omni 3200M Installation Guide

Step 3: If your application requires an optional telephone line

connection, check your telephone line and also the telephone

line of the party the terminal is attempting to dial up:

1. If the problem appears to be with the telephone line, first

check with the party you are trying to call to see if their

dial-up phone system is operational. If they are not

experiencing difficulties with their line, contact your local

telephone company to have your line checked.

2. If the telephone line works, contact your VeriFone

distributor or service provider for assistance.

Serial Port Does Not Work

1. Check that the device connected to the “RS232” or “Bar

Code/PIN Pad” serial port on the back panel of the

terminal is functioning correctly. If possible, perform a

self-test on the device in question.

2. The cable connecting the optional device to the Omni

3200M serial port may be defective. Try using a different

serial cable, if one is available.

3. If the problem persists, contact your VeriFone distributor

or service provider for assistance.

Optional Bar Code Wand Does Not Work

1. Check all bar code wand cable connections.

2. Draw the wand across a different bar code to ensure that

the problem is not an unreadable bar code.

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VeriFone Omni 3200M Installation Guide Page 32