VeriFone Omni 3200M Installation Guide download pdf (Page 34)

Omni 3200M Installation Guide

Returning a Terminal for Service

Note: Unless otherwise instructed in this Installation Guide,

do not, under any circumstances, attempt any service,

adjustments, or repairs on this product. Instead, contact your

local VeriFone distributor or service provider for assistance.

To return a terminal for service, follow these steps:

1. First, obtain the following information from the three

printed labels that are affixed to the bottom of each

Omni 3200M terminal (see Figure 16):

• Serial Number (in the format, S/N XXX-XXX-XXX).

• Product ID, including the model and part number.

For example, “Omni 3200M” and “P092-XXX-XX”.

• Information about the terminal’s radio module: the

FCC ID, the MAN number and the MSN number.

Figure 16 Information Labels on Bottom of Terminal

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VeriFone Omni 3200M Installation Guide Page 34