VeriFone Vx810 Duet User Manual Page 48

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41 V
X
810 DUET REFERENCE GUIDE
How to use Pre-Authorization Transactions
Pre-Authorization transactions involve a two-step process – a
Pre-Auth
followed by a
Pre-Auth Compl
. This transaction combination is typically
used for handling gratuities – when an authorization request is required
before the tip amount is known.
The
Pre-Auth
transaction will initiate an authorization for the pre-tip amount
and print a receipt for the customer to sign.
Once the customer has added a tip, the
Pre-Auth Compl
transaction is used
to adjust the total and to move the transaction into the active batch for
settlement.
A batch cannot be closed with open Pre-Auths. Pre-Auths must be
changed to Pre-Auth Compl or removed from the file using Del Pre-Auth.
Pre-Authorization transactions cannot be used with debit cards.
Credit Pre-Authorization
The
Pre-Auth
transaction is used to obtain an authorization for an estimated
amount before the final amount is determined (such as before a tip is added)
and to print a receipt for the customer’s signature.
1 At the Main Menu
SCROLL
until
PRE-AUTH
appears, then press F4.
2 Enter
PRE-AUTH AMOUNT
(1 to 7 digits) and press OK.
3 Swipe credit card and press OK.
4 Processing…
APPROVED
.
5 Detach receipt and press
YES
(F1
)
to print customer receipt.
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