VeriFone 250 User's Guide download pdf

Healthcare Point-of-Service Transactions

VeriFone® TRANZ® Terminals

# 5993

Point-of Service Terminal User’s Guide:

Multipayer Suites on POS TRANZ

Terminals

October 21, 2005

About Your POS Terminal

Overview

This guide provides basic instructions for using, updating, and supporting your VeriFone

TRANZ

® 1

Point-of-Sale (POS) terminal running an Emdeon

multipayer suite of

healthcare transactions. Please review your VeriFone TRANZ

Installation Guide and the

Printer 250

™

or PrintPak 350

™

Installation Guides for more information about:

• Setting up your POS and printer.

• Connecting your POS to a telephone line and power source.

• Adding accessories to your POS.

• Cleaning and caring for your POS and printer.

• Servicing your POS and printer.

Detailed instructions for running individual payer transactions and interpreting responses

are provided in separate payer transaction guides. These guides are available from one

of the following sources:

• the CD provided with your equipment.

• the Emdeon Fax On Demand service (800.760.2804).

• from www.emdeon.com: choose Business Services - Provider Solutions -

Physicians or Hospital & IDNs – Customer Support.

• Emdeon Customer Support.

NOTE

: Users of the Massachusetts Multipayer (MAV) should use the POS Terminal

Users Guide for the Massachusetts Multipayer.

VeriFone, the VeriFone logo, and TRANZ are registered trademarks of VeriFone, Inc.

Memory Segments

Your TRANZ 380x2 has two memory segments, each capable of running a distinct

software application. For example, your device may be programmed with two Emdeon

multipayer suites or one Emdeon multipayer suite and another from a third-party vendor,

such as a credit card company.

Each memory segment displays an idle prompt when not being used. If each memory

segment is programmed with a distinct application, then two different idle prompts can

appear on your POS device. Idle prompts for Emdeon multipayer applications are

different than idle prompts for third-party applications.

To switch between memory segments (idle prompts), press the Enter key twice.

Multipayer Concept

An Emdeon multipayer suite is a software program for your POS device that contains a

combination of healthcare transactions for a variety of governmental and commercial

payers based on a geographical region in which the payers are active. Each multipayer

suite is identified by a unique idle prompt consisting of the geographical region and

version number.

For example, the Florida multipayer suite contains payers from Florida as well as

surrounding states such as Alabama, Georgia, and South Carolina. Multipayer suites

also contain national commercial payers such as Aetna, Cigna, Humana, Medicare, and

Tricare.

Multipayer Version Numbers

The multipayer version number is displayed as part of the idle prompt. The idle prompt

consists of an abbreviation for the primary state in the geographical region, the letter V,

and the version number.

For example, the idle prompt for the Florida multipayer suite is FLV 1.50A, where FL

represents the primary state in the geographical region, V indicates that the program is a

multipayer suite, and 1.50 represents the multipayer suite’s version number.

Customer Support – 800.333.0263 Page 1 of 6 Fax-on-Demand – 800.760.2804

1 2 3 4 5 6

Summary of Contents

Page 1 - About Your POS Terminal

Healthcare Point-of-Service Transactions VeriFone® TRANZ® Terminals # 5993 Point-of Service Terminal User’s Guide: Multipayer Suites on POS

Page 2

User’s Guide to Emdeon TRANZ Multipayers October 21, 2005 Customer Support – 800.333.0263 Page 2 of 6 Fax-on-Demand – 800.760.2804 58110 ©

Page 3 - Optional Keyboard

User’s Guide to Emdeon TRANZ Multipayers October 21, 2005 Customer Support – 800.333.0263 Page 3 of 6 Fax-on-Demand – 800.760.2804 58110 ©

Page 4 - About Your POS Printer

User’s Guide to Emdeon TRANZ Multipayers October 21, 2005 Customer Support – 800.333.0263 Page 4 of 6 Fax-on-Demand – 800.760.2804 58110 ©

Page 5 - Troubleshooting

User’s Guide to Emdeon TRANZ Multipayers October 21, 2005 Customer Support – 800.333.0263 Page 5 of 6 Fax-on-Demand – 800.760.2804 58110 ©

Page 6 - Customer Support

User’s Guide to Emdeon TRANZ Multipayers October 21, 2005 Customer Support – 800.333.0263 Page 6 of 6 Fax-on-Demand – 800.760.2804 58110 ©

Comments to this Manuals

No comments

VeriFone 250 User's Guide

Browse online or download User's Guide for Print & Scan VeriFone 250. VeriFone 250 User`s guide User Manual

Summary of Contents

Comments to this Manuals

Related products and manuals for Print & Scan VeriFone 250