VeriFone Vx510 User's Guide download pdf (Page 7)

TMS, Vx510 IP Read Me First Installation Guide, 0512 v2

6. Troubleshooting

Communication Errors

The most common errors are due to loss or prevention of communications; these are

typicallycausedbyeitheranissuewhenrstinstallingtheterminaloran

outage on your network connection. Consider the following:

• Ensure the ethernet cable is securely attached into the correct port on the

underside of the terminal and into the correct port of your router or network. Also

check that the cable is not damaged.

• Ensure your network is working correctly. Can you access the Internet?

Do other IP devices work? If not, please contact your network provider.

• Haveanychangesrecentlybeenmadetothenetwork?e.g.rewallchangesor

security enhancements?

Should you require any further assistance please contact the Technical Helpdesk /

Client Services on 0845 600 8055 (UK) or 01 667 5152 (ROI).

Troubleshooting Section

1 2 3 4 5 6 7 8 9 10 11 12

No comments

VeriFone Vx510 User's Guide Page 7