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Summary of Contents

Page 1 - Omni 3200

Omni 3200Reference ManualVeriFone Part Number 19134, Revision BO3200 RM Book.book Page i Thursday, April 29, 1999 3:48 PM

Page 2

OMNI 3200 Reference ManualxO3200 RM Book.book Page x Thursday, April 29, 1999 3:48 PM

Page 3 - Table of Contents

Omni 3200 Reference Manual84 Operating System DownloadsPerforming Multiple UploadsWhen you have completed one upload, you can repeat the terminal-to-t

Page 4

Performing DownloadsOperating System Downloads 85Note: See Table 18 to compare the general features of operating system downloads to different types o

Page 5

Omni 3200 Reference Manual86 Operating System DownloadsThe software requirements for operating system downloads are very similar to those of applicati

Page 6

Performing DownloadsOperating System Downloads 87Performing a Direct Operating System DownloadThe procedure described in Table 23 below explains how t

Page 7 - Appendix B. ASCII Table

Omni 3200 Reference Manual88 Operating System DownloadsTable 23 Direct Operating System DownloadDisplay Action1. (Application Prompt)(or)DOWNLOAD NEED

Page 8

Performing DownloadsOperating System Downloads 894.SYSTEM=(then)(Bootloader version ID)(then)OPSYS NEEDEDENTER * / 0 / #(then)ERASING FLASHIf you sele

Page 9 - List of Figures

Omni 3200 Reference Manual90 Operating System DownloadsPerforming an Operating System Download by TelephoneYou can use the procedure described in Tabl

Page 10 - OMNI 3200 Reference Manual

Performing DownloadsOperating System Downloads 91Setting Up the Download Computer (ZONTALK)You must set up three files on the download computer before

Page 11 - List of Tables

Omni 3200 Reference Manual92 Operating System DownloadsSetting Up the Terminal (ZONTALK)To prepare the receiving terminal for an operating system down

Page 12

Performing DownloadsOperating System Downloads 93Setting Up the Download Computer (VeriTalk)To set up the download computer to perform a VeriTalk oper

Page 13 - About This Manual

xiList of TablesExample [ALPHA] Key Entries ...23Using the [ALPHA] Key and the 12-Key Keypad ...

Page 14

Omni 3200 Reference Manual94 Operating System DownloadsNote: The procedure for operating system downloads by telephone, as described in Table 24 below

Page 15 - Conventions

Performing DownloadsOperating System Downloads 954.SYSTEM=(then)(Bootloader version ID)(then)OPSYS NEEDEDENTER * / 0 / #If you select the [1] option i

Page 16

Omni 3200 Reference Manual96 Operating System Downloads8. 1–SERL 2–MODEMThis message is displayed to let you select a serial port or a modem port for

Page 17 - Terminal

Performing DownloadsOperating System Downloads 9712.ERASING FLASHWhen you select [2] in Step 8, and when the necessary values have been stored in CONF

Page 18

Omni 3200 Reference Manual98 Operating System Downloads14.CONNECTED----------*---------**--------***-------****------(. . .)**********When the telepho

Page 19

Performing DownloadsOperating System Downloads 99Performing a Terminal-to-Terminal OperatingSystem UploadThe procedure described in Table 25 below tel

Page 20

Omni 3200 Reference Manual100 Operating System Downloads2b. Receiving Terminal:ENTER PASSWORDWhen the terminal beeps, release the [CLEAR] key. The ENT

Page 21 - General Features

Performing DownloadsOperating System Downloads 1014a. Sending Terminal:SYSTEM=(then)(Bootloader version ID)(then)OPSYS NEEDEDENTER * / 0 / #If you sel

Page 22

Omni 3200 Reference Manual102 Operating System Downloads6a. Sending terminal:DOWNLOAD DONE(or)DOWNLOAD FAILEDWhen the upload is complete, the message

Page 23

Remote Diagnostics and Debugging 103Remote Diagnosticsand DebuggingIncluded in the TXO Workbench Kit (VeriFone part number P006-211-04) are programs a

Page 24

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Page 25

Omni 3200 Reference Manual104 Performing Remote DiagnosticsPerforming Remote DiagnosticsUsing remote diagnostics, a technician or programmer working f

Page 26

Remote Diagnostics and DebuggingPerforming Remote Diagnostics 105Performing Remote Diagnostics Over a Telephone LineYou initiate remote diagnostics fr

Page 27 - Connect a PINpad

Omni 3200 Reference Manual106 Performing Remote DiagnosticsSetting Up the TerminalBefore you can perform a remote diagnostics session over a telephone

Page 28 - Connect a CR 600 Check Reader

Remote Diagnostics and DebuggingPerforming Remote Diagnostics 107Initiating a Remote Diagnostics SessionThe procedure described in Table 26 below expl

Page 29

Omni 3200 Reference Manual108 Performing Remote Diagnostics3.REMOTE DIAG DIAL(Dialing proceeds)(then)REMOTE DIAG DIAL 18004559000(or)NO LINE(or)NO DIA

Page 30 - Connect a Bar Code Reader

Remote Diagnostics and DebuggingPerforming Remote Diagnostics 109Remote Diagnostics Using a Direct Cable ConnectionDevelopers of Omni 3200 application

Page 31

Omni 3200 Reference Manual110 Performing Remote DiagnosticsThe format of the *D variable is as follows:*D=ppbb, where ‘pp’ is the terminal serial port

Page 32 - About Thermal Printer Paper

Remote Diagnostics and DebuggingPerforming Remote Diagnostics 111To connect the cable between the computer and the Omni 3200 terminal:1. Disconnect th

Page 33 - Installing a Paper Roll

Omni 3200 Reference Manual112 Performing Remote DiagnosticsInitiating a Direct Diagnostics SessionThe procedure described in Table 27 below describes

Page 34

Remote Diagnostics and DebuggingDebugging an Application Program 113Debugging an Application ProgramIn Direct Diagnostic Mode, a program developer can

Page 35 - Terminal Keys

xiiiAbout This ManualThe Omni 3200 Reference Manual contains information about the Omni 3200 terminal that is required by three distinct audiences:• A

Page 36 - Data Entry Modes

Omni 3200 Reference Manual114 Debugging an Application ProgramDebugging CommandsThe debugging computer can send the following commands to the terminal

Page 37 - The Core Keypad

Remote Diagnostics and DebuggingDebugging an Application Program 115• <count> is the number of bytes that follow the command or response packet.

Page 38 - [BACKSPACE]

Omni 3200 Reference Manual116 Debugging an Application ProgramDiagnostic CountersThe terminal firmware maintains internal counters to assist with the

Page 39

Remote Diagnostics and DebuggingDebugging an Application Program 11735 Internal modem messages indicating NO CARRIER36 Internal modem messages indicat

Page 40 - 24 The Core Keypad

Omni 3200 Reference Manual118 Descriptions of Diagnostic and Debugging CommandsDescriptions of Diagnostic and Debugging CommandsThe commands for remot

Page 41 - [FUNC/ENTER]

Remote Diagnostics and DebuggingDescriptions of Diagnostic and Debugging Commands 119C — Clear All Diagnostic CountersThe C command clears all of the

Page 42

Omni 3200 Reference Manual120 Descriptions of Diagnostic and Debugging Commandss = Minus sign (–) for negative offset or plus sign (+) forpositive of

Page 43 - Mode Operations

Remote Diagnostics and DebuggingDescriptions of Diagnostic and Debugging Commands 121G — Get Diagnostics CountersThe G command reads 16 diagnostics co

Page 44 - The System Password

Omni 3200 Reference Manual122 Descriptions of Diagnostic and Debugging CommandsL — Get Line Number in the Current Source File (Debugger Only)The L com

Page 45 - The System Password 29

Remote Diagnostics and DebuggingDescriptions of Diagnostic and Debugging Commands 123Command Packet Received by Terminal:<FFh> <55h> <c

Page 46 - The System Prompt

OMNI 3200 Reference ManualxivProcedures for performing all local System Mode functions are described in detail. To avoid redundancies, remote procedur

Page 47 - List of System Mode Functions

Omni 3200 Reference Manual124 Descriptions of Diagnostic and Debugging CommandsCommand Packet Received by Terminal:<FFh> <55h> <count&g

Page 48 - Local and Remote Functions

Remote Diagnostics and DebuggingDescriptions of Diagnostic and Debugging Commands 125Command Packet Received by Terminal:<FFh> <55h> <c

Page 49

Omni 3200 Reference Manual126 Descriptions of Diagnostic and Debugging CommandsW — Write to DeviceThe W command writes data to the device specified in

Page 50 - Display Action

Remote Diagnostics and DebuggingDescriptions of Diagnostic and Debugging Commands 127X — Terminate Diagnostics and Restart TerminalThe X command stops

Page 51 - Entering System Mode

Omni 3200 Reference Manual128 Descriptions of Diagnostic and Debugging CommandsO3200 RM Book.book Page 128 Thursday, April 29, 1999 3:48 PM

Page 52 - Table 4 Enter System Mode

Troubleshooting and Service 129Troubleshooting andServiceVeriFone follows stringent quality control standards in the manufacture of Omni 3200 terminal

Page 53

Omni 3200 Reference Manual130 Troubleshooting ScenariosTroubleshooting ScenariosDuring normal, day-to-day operation of your Omni 3200 terminal, it is

Page 54

Troubleshooting and ServiceTroubleshooting Scenarios 1314. Perform a local diagnostic test of the telephone connection in System Mode. (See Table 11 i

Page 55 - [3]: Initiate Display Test

Omni 3200 Reference Manual132 Troubleshooting ScenariosPINpad Does Not Work1. Check all PINpad cable connections and try again.2. If the problem persi

Page 56

Troubleshooting and ServiceTroubleshooting Scenarios 1331. If the manual transaction you attempted in the previous step does not work, check the telep

Page 57

xvTypographicalConventionsExample Descriptionchar *strng; The Courier New font is used for source code and programming examples. fprint( ) When source

Page 58

Omni 3200 Reference Manual134 Maintaining the Omni 3200Maintaining the Omni 3200Cleaning the TerminalTo remove dirt from your terminal, use a clean cl

Page 59

Troubleshooting and ServiceMaintaining the Omni 3200 135Returning a Terminal for Repair or ReplacementNote: Unless otherwise instructed in this Manual

Page 60 - [5]: Set the Date and Time

Omni 3200 Reference Manual136 Maintaining the Omni 3200• Brief description of the problem(s).• Your billing address.• Your shipping address. This is w

Page 61

Troubleshooting and ServiceCalling the VeriFone Customer Support Hot Line 137Calling the VeriFone Customer Support Hot LineIf you cannot resolve a pro

Page 62 - [7]: Edit a Keyed File

Omni 3200 Reference Manual138 SpecificationsSpecificationsPower• Terminal power input requirements:22 V AC at 2 A (U.S.)25.5 V DC at 1.57 A (Internati

Page 63 - [7]: Edit a Keyed File 47

Troubleshooting and ServiceTerminal Accessories 139Terminal AccessoriesHow to OrderOrdering VeriFone accessories and consumable supplies is now easier

Page 64 - Table 14 Edit a Keyed File

Omni 3200 Reference Manual140 Terminal AccessoriesPower Packs07096-01G AC power pack (U.S. version)(120 V AC to 22 V AC)05790-XX DC power pack (“all o

Page 65

A-1Appendix A.System Messages***BAD RAM***This error message, which may be displayed during a Destructive Memory Test, indicates that the terminal’s s

Page 66 - The Keyed File Character Set

Omni 3200 Reference ManualA-2*T=This prompt appears when you initiate a remote diagnostics session, but the terminal’s CONFIG.SYS file does not contai

Page 67 - [9]: Test the Thermal Printer

Appendix A. System MessagesA-3AGAINThe terminal is requesting that you verify the new System Password you just entered. Re-enter the password and pres

Page 68

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Page 69

Omni 3200 Reference ManualA-4CONNECTEDThis message is displayed if the terminal successfully connects to a remote download computer over a dial-up tel

Page 70

Appendix A. System MessagesA-5EDITThis prompt appears when you activate the keyed file editor in System Mode by pressing the [7] key and then press [B

Page 71

Omni 3200 Reference ManualA-6FILE SYS CORRUPTThis error message indicates that the terminal’s file system has been corrupted. Contact your local VeriF

Page 72 - [#]: Receive Direct Download

Appendix A. System MessagesA-7MEMORY TESTMEM WILL BE LOSTPRESS FUNC IF OKThese messages are displayed in sequence when you initiate a Destructive Memo

Page 73 - Downloads

Omni 3200 Reference ManualA-8NO ETXThis message appears during a card reader test if the terminal cannot detect an ETX (End of Text) character in the

Page 74 - What Can Be Downloaded?

Appendix A. System MessagesA-9PARTIAL DOWNLOADTo select a partial application download, you press [*] while the message UNIT RECEIVE is being displaye

Page 75

Omni 3200 Reference ManualA-10--STACK TOO BIGThis error message is displayed when the application program requires a larger stack size than the termin

Page 76

Appendix A. System MessagesA-11ThAbbreviation for Thursday. This appears as part of the date and time prompt when you use the date/time function in Sy

Page 77

Omni 3200 Reference ManualA-12ZONTALK DOWNLOADThis message appears when you press [0] in System Mode. The ZONTALK DOWNLOAD message indicates that the

Page 78

B-1Appendix B.ASCII TableAn ASCII table for the Omni 3200 display is presented as Figure B-1 below. The table is formatted for quick reference, as fol

Page 79

Setting Up the Terminal 1Setting Up theTerminalSetup ProcedureThe following procedure, which consists of seven steps, explains how to set up and insta

Page 80

Omni 3200 Reference ManualB-2Figure B-1 ASCII Table for the Omni 3200 DisplayO3200 RM Book.book Page 2 Thursday, April 29, 1999 3:48 PM

Page 81

C-1Appendix C.GlossaryABA. Abbreviation for ‘American Bankers Association’. The Omni 3200 card reader can read ABA information stored on track 2 of a

Page 82

Omni 3200 Reference ManualC-2Asynchronous Communication. A system in which each event or operation starts as a result of a signal that the previous op

Page 83 - Application Downloads

Appendix C. GlossaryC-3Boot Loader. Also called a ‘bootloader’ or ‘bootstrap loader’. A short program, stored in the flash EPROM, that allows the term

Page 84 - What About Protected Records?

Omni 3200 Reference ManualC-4CONFIG.SYS File. A special keyed file that is stored in terminal memory and which contains system and application configu

Page 85

Appendix C. GlossaryC-5Debugging. The process of detecting and solving errors (bugs) in a program. The Omni 3200 terminal has built-in debugging suppo

Page 86

Omni 3200 Reference ManualC-6Display. The small screen on the Omni 3200 terminal. Besides showing fully-formed numerals, letters, punctuation symbols,

Page 87

Appendix C. GlossaryC-7ETX. The ‘end-of-text’ character. Sent from one communicating entity to another to terminate a single complete block data trans

Page 88

Omni 3200 Reference ManualC-8Input. The process of entering data into a processing system or a peripheral device such as a terminal, or the data that

Page 89

Appendix C. GlossaryC-9LRC. Longitudinal Redundancy Check. In the transmission of data packets over a switched network, the LRC is a redundancy check

Page 90 - 74 Application Downloads

Omni 3200 Reference Manual2 Step 1: Select a Location for the TerminalStep 1: Select a Location for the TerminalSelect a location for the terminal tha

Page 91 - Application Downloads 75

Omni 3200 Reference ManualC-10Non-Volatile Memory. A memory or storage medium that retains data in the absence of power so that the data is available

Page 92 - 76 Application Downloads

Appendix C. GlossaryC-11Peripheral Device. In a computer system, any equipment that provides the processing unit with outside communication. Typical p

Page 93

Omni 3200 Reference ManualC-12Protocol. An agreement that governs the procedures used to exchange information between cooperating entities. For exampl

Page 94

Appendix C. GlossaryC-13Remote Host Computer. A host computer that is connected to a terminal over a dial-up telephone line. The opposite of ‘remote’

Page 95

Omni 3200 Reference ManualC-14STX. The ‘start-of-text’ character that is sent from one communicating entity to another to signal the start of a block

Page 96 - 80 Application Downloads

Appendix C. GlossaryC-15To prevent unauthorized access, the default password should be changed to a confidential password as soon as the terminal is d

Page 97 - Application Downloads 81

Omni 3200 Reference ManualC-16Terminal-to-Terminal Upload. The process of copying the contents of one terminal’s memory into another terminal’s memory

Page 98

Appendix C. GlossaryC-17Volatile Memory. A type of memory whose contents are destroyed if the power supply to the memory is interrupted. When volatile

Page 99

Omni 3200 Reference ManualC-18O3200 RM Book.book Page 18 Thursday, April 29, 1999 3:48 PM

Page 100 - Operating System Downloads

Index - 1Index#Accessories, 139Cables for optional peripherals, 139Documentation, 140Download cables, 139How to order, 139Paper roll spindle, 140Power

Page 101 - Operating System Downloads 85

Setting Up the TerminalStep 2: Unpack the Shipping Carton 3Step 2: Unpack the Shipping CartonNote: Carefully inspect the shipping carton and its conte

Page 102 - Upgrades and Downgrades

OMNI 3200 Reference ManualIndex - 2$[BACKSPACE] key, 22Bar code readerConnecting, 14Testing, 42Troubleshooting, 133%CablesDirect cable connection for

Page 103 - Operating System Downloads 87

Index - 3Debugger commandsB - Get Static Registers, 118C - Clear All Diagnostic Counters, 119D - Memory Dump, 119F - Get Current Source File Name, 120

Page 104

OMNI 3200 Reference ManualIndex - 4Diagnostics*D variable in CONFIG.SYS, 109Cable connection for direct remote diagnostics, 110Command descriptions, 1

Page 105

Index - 5DownloadsApplication downloads, types, 67Available download methods, 58By telephone, definition, 58Cable connection for direct downloads, 64C

Page 106

OMNI 3200 Reference ManualIndex - 6(Files, keyed, 46[FUNC/ENTER] key, 25Function keys[#] and [*], for scrolling, 25[ALPHA], 22[BACKSPACE], 22[CLEAR],

Page 107

Index - 7-Key functions, in System Mode[#], Receive direct download, 56[*], Initiate upload to another terminal, 56[0], Initiate download by telephone

Page 108 - 92 Operating System Downloads

OMNI 3200 Reference ManualIndex - 81Operating system downloads, 84Appending an application download to the procedure, 92By telephone, 90Hardware and s

Page 109 - Operating System Downloads 93

Index - 9PrinterCleaning, 134Clearing a paper jam, 131Installing a paper roll, 16, 17Paper roll spindle, 140Testing, 51Troubleshooting, 131Printer pap

Page 110

OMNI 3200 Reference ManualIndex - 105ScrollingViewing information wider than the display, 25Select a Location for the Terminal, 2Serial port, troubles

Page 111

Index - 11Test telephone line connection, 43Test the thermal printer, 51System Password, 28Default passwordProcedure for changing, 52System Prompt, de

Page 112

IMPORTANT NOTICENo Warranty. Although VeriFone has attempted to ensure the accuracy and completeness of its contents, this manual may contain errors o

Page 113

Omni 3200 Reference Manual4 Step 3: Examine Terminal FeaturesNote: The roll of thermal printer paper and the paper roll spindle may have been installe

Page 114

OMNI 3200 Reference ManualIndex - 12Verifying status, 28Terminal-to-terminal uploadsCable connection, 66Definition, 58Hardware and software requiremen

Page 115 - System Upload

Index - 137Unit ID, displaying, 38Upgrades, operating system, 86Uploads, terminal-to-terminalCable connection, 66Initiating an upload, 56Operating sys

Page 116

Setting Up the TerminalStep 3: Examine Terminal Features 5General FeaturesViewing the top surface of the Omni 3200 terminal, you will notice the follo

Page 117

Omni 3200 Reference Manual6 Step 3: Examine Terminal FeaturesFigure 5 Using the Omni 3200 Card Reader• A thermal printer, fully integrated into the up

Page 118

Setting Up the TerminalStep 3: Examine Terminal Features 7Figure 6 Omni 3200 Connection Ports• At the far left of the back panel are two RJ11-type mod

Page 119 - Remote Diagnostics

Omni 3200 Reference Manual8 Step 4: Connect the Terminal to a Telephone Line• On the lower right-hand side of the back panel, is a round port for conn

Page 120 - Performing Remote Diagnostics

Setting Up the TerminalStep 4: Connect the Terminal to a Telephone Line 92. Insert the connector on the other end of the telephone line cord into the

Page 121

Omni 3200 Reference Manual10 Step 5: Connect Optional Device(s)2. Insert the connector on the other end of the telephone line cord into a RJ11-type te

Page 122 - Setting Up the Terminal

Setting Up the TerminalStep 5: Connect Optional Device(s) 11Connect a PINpadTo connect a PINpad to the Omni 3200 terminal (see Figure 9 and Figure 10)

Page 123

Omni 3200 Reference Manual12 Step 5: Connect Optional Device(s)Connect a CR 600 Check ReaderWarning: Check readers may require a separate power source

Page 124

Setting Up the TerminalStep 5: Connect Optional Device(s) 13Connect a Smart Card Reader/Writer or PINpad 501To connect a SC 4xx or SC 5xx smart card r

Page 125 - The *D Variable in CONFIG.SYS

iiiTable of ContentsSetting Up the TerminalSetup Procedure ...1Step 1:

Page 126

Omni 3200 Reference Manual14 Step 6: Connect the Terminal Power PackConnect a Bar Code ReaderTo connect a VeriFone bar code reader, or wand, insert th

Page 127

Setting Up the TerminalStep 6: Connect the Terminal Power Pack 152. Plug the metal prongs on the end of the other power pack cable into an indoor elec

Page 128

Omni 3200 Reference Manual16 Step 7: Install a Paper Roll in the PrinterStep 7: Install a Paper Roll in the PrinterA fast, quiet thermal printer is bu

Page 129

Setting Up the TerminalStep 7: Install a Paper Roll in the Printer 17Caution: Because impact, friction, temperature, humidity, light, and oil affect t

Page 130 - Data Packet Exchange

Omni 3200 Reference Manual18 Step 7: Install a Paper Roll in the PrinterO3200 RM Book.book Page 18 Thursday, April 29, 1999 3:48 PM

Page 131 - Error Detection Protocols

Using the Terminal Keys 19Using theTerminal KeysWhen you have completed the setup procedure described above, it is useful to familiarize yourself with

Page 132 - Diagnostic Counters

Omni 3200 Reference Manual20 Data Entry ModesData Entry ModesBefore you can use the keys on the front panel to enter ASCII characters, the Omni 3200 m

Page 133 - Table 28 Diagnostic Counters

Using the Terminal KeysThe Core Keypad 21The Core KeypadThe core keypad is a 16-key arrangement which consists of a 12-key Telco-style keypad and four

Page 134 - Commands

Omni 3200 Reference Manual22 The Core Keypad[BACKSPACE]In Normal Mode, the [BACKSPACE] key is commonly used to delete a number, letter, or symbol that

Page 135 - D — Memory Dump

Using the Terminal KeysThe Core Keypad 23If two or more characters are displayed on the Omni 3200 screen, pressing the [ALPHA] key changes the last ch

Page 136

OMNI 3200 Reference ManualivPerforming System Mode OperationsWhen to Use System Mode...27V

Page 137 - G — Get Diagnostics Counters

Omni 3200 Reference Manual24 The Core KeypadTable 2 below lists all of the ASCII characters you can type using the [ALPHA] key and the 12-key Telco-st

Page 138 - (Debugger Only)

Using the Terminal KeysViewing Information Wider Than the Display 25[FUNC/ENTER]In Normal Mode, the [FUNC/ENTER] key is generally used in the same was

Page 139 - P — Read from Device

Omni 3200 Reference Manual26 Viewing Information Wider Than the DisplayO3200 RM Book.book Page 26 Thursday, April 29, 1999 3:48 PM

Page 140

Performing System Mode Operations 27Performing SystemMode OperationsThis section describes a category of terminal operations called System Mode functi

Page 141

Omni 3200 Reference Manual28 Verifying Terminal StatusVerifying Terminal StatusThe Omni 3200 terminal you are working with may, or may not have an app

Page 142 - W — Write to Device

Performing System Mode OperationsThe System Password 29When you key in the correct password, the terminal enters System Mode and the System Prompt is

Page 143

Omni 3200 Reference Manual30 The System PromptThe System PromptWhen you key in the correct password, the terminal enters System Mode and the System Pr

Page 144

Performing System Mode OperationsList of System Mode Functions 31List of System Mode FunctionsTable 3 is a complete list of the local and remote termi

Page 145 - Troubleshooting and

Omni 3200 Reference Manual32 Local and Remote FunctionsLocal and Remote FunctionsThe System Mode functions that are available on an Omni 3200 terminal

Page 146 - Troubleshooting Scenarios

Performing System Mode OperationsAbout System Mode Procedure Descriptions 33Because additional information is required to set up and perform remote op

Page 147 - Printer Does Not Work

Table of ContentsvSetting Up the Download Environment...64Cable Connection for Direct Downloads ...

Page 148 - Serial Port Does Not Work

Omni 3200 Reference Manual34 About System Mode Procedure DescriptionsEach procedure takes you step-by-step through a complete System Mode operation in

Page 149 - Bar Code Reader Does Not Work

Performing System Mode OperationsEntering System Mode 35Text presented in the Action column of a procedure description:• Describes the current step an

Page 150 - Maintaining the Omni 3200

Omni 3200 Reference Manual36 Entering System Mode3.SYSTEM= (Firmware ID) The System Prompt, which is displayed whenever the terminal enters System Mod

Page 151 - Maintaining the Omni 3200 135

Performing System Mode Operations[1]: Display EPROM Information 37[1]: Display EPROM InformationPressing the [1] key in System Mode displays the follo

Page 152 - 136 Maintaining the Omni 3200

Omni 3200 Reference Manual38 [2]: Display Unit ID and SRAM Size[2]: Display Unit ID and SRAM SizeIn System Mode, press [2] once to display the termina

Page 153

Performing System Mode Operations[3]: Initiate Display Test 39[3]: Initiate Display TestPress [3] in System Mode to initiate a two-step test of the te

Page 154 - Specifications

Omni 3200 Reference Manual40 [4]: Initiate System Diagnostic Tests[4]: Initiate System Diagnostic TestsPress [4] in System Mode to initiate a series o

Page 155 - Terminal Accessories

Performing System Mode Operations[4]: Initiate System Diagnostic Tests 41Table 9 Test the Magnetic Stripe Card ReaderDisplay Action1.SYSTEM= (Firmware

Page 156 - Documentation

Omni 3200 Reference Manual42 [4]: Initiate System Diagnostic TestsTable 10 Test the Bar Code ReaderDisplay Action1.SYSTEM= (Firmware ID) Press [4] to

Page 157 - System Messages

Performing System Mode Operations[4]: Initiate System Diagnostic Tests 43Table 11 Test the Telephone Line ConnectionDisplay Action1.SYSTEM= (Firmware

Page 158 - #### KB RAM

OMNI 3200 Reference ManualviDescriptions of Diagnostic and Debugging Commands...118B — Get Static Registers (Debugger Only) ...

Page 159 - Appendix A. System Messages

Omni 3200 Reference Manual44 [5]: Set the Date and Time[5]: Set the Date and TimeThis function lets you reset the current date and time maintained in

Page 160 - DOWNLOAD NEEDED

Performing System Mode Operations[6]: Display Messages and Prompts 45[6]: Display Messages and PromptsIf you press the [6] key in System Mode, all of

Page 161

Omni 3200 Reference Manual46 [7]: Edit a Keyed File[7]: Edit a Keyed FilePress [7] in System Mode to activate the keyed file editor. You can then use

Page 162

Performing System Mode Operations[7]: Edit a Keyed File 47Note: To support application downloads using the VeriTalk® Enterprise System 1.3, called ‘Ve

Page 163

Omni 3200 Reference Manual48 [7]: Edit a Keyed FileTable 14 Edit a Keyed FileDisplay Action1.SYSTEM= (Firmware ID) Press [7] to activate the keyed fil

Page 164

Performing System Mode Operations[7]: Edit a Keyed File 494. (Key)= (EMPTY)(or)(Key)= (Variable)NOTE: If a variable is not stored under a record key y

Page 165

Omni 3200 Reference Manual50 [8]: Initiate Remote DiagnosticsThe Keyed File Character SetThe keyed file character set consists of 95 ASCII characters

Page 166

Performing System Mode Operations[9]: Test the Thermal Printer 51[9]: Test the Thermal PrinterPress the [9] key in System Mode to initiate a test of t

Page 167

Omni 3200 Reference Manual52 [0]: Initiate Download By Telephone[0]: Initiate Download By TelephonePress [0] in System Mode to initiate a download of

Page 168 - ZONTALK DOWNLOAD

Performing System Mode Operations[ALPHA]: Change the System Password 53Note: The procedure described below assumes that the default System Password is

Page 169 - ASCII Table

Table of ContentsviiMaintaining the Omni 3200...134Cleaning the Terminal...

Page 170

Omni 3200 Reference Manual54 [BACKSPACE]: Initiate Destructive Memory Test[BACKSPACE]: Initiate Destructive Memory TestIn System Mode, press [0] to in

Page 171 - Glossary

Performing System Mode Operations[BACKSPACE]: Initiate Destructive Memory Test 553.MEMORY TEST(or)MEMORY -OK-(or)MEMORY ERRORThe memory test runs cont

Page 172

Omni 3200 Reference Manual56 [*]: Initiate Upload to Another Terminal[*]: Initiate Upload to Another TerminalIn System Mode, press [*] to upload the a

Page 173 - Appendix C. Glossary

Performing Downloads 57PerformingDownloadsThis section contains overview information and procedures for performing all available types of software and

Page 174

Omni 3200 Reference Manual58 What Can Be Downloaded?What Can Be Downloaded?You can use a download procedure to transfer the following types of softwar

Page 175

Performing DownloadsGeneral Guidelines for Downloads 59Which type of download method you should use select depends on several factors:• The specific t

Page 176

Omni 3200 Reference Manual60 Comparison of Download Methods• Direct application downloads may be full or partial, and do not replace the operating sys

Page 177

Performing DownloadsComparison of Download Methods 61Table 18 Comparison of Download MethodsDownloadTypeHardware RequirementsSoftware RequirementsDown

Page 178

Omni 3200 Reference Manual62 Comparison of Download MethodsApplication Download by TelephoneModem and dial-up line connection on download computer sid

Page 179

Performing DownloadsComparison of Download Methods 63Terminal-to-Terminal Application UploadSerial cable with RJ45-type connector on each end to conne

Page 180

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Page 181

Omni 3200 Reference Manual64 Setting Up the Download EnvironmentSetting Up the Download EnvironmentThe first step in performing a software download (o

Page 182

Performing DownloadsSetting Up the Download Environment 65To connect the cable link between the sending download computer and the receiving Omni 3200

Page 183

Omni 3200 Reference Manual66 Setting Up the Download EnvironmentCable Connection for Terminal-to-Terminal UploadsTo upload an application or an operat

Page 184

Performing DownloadsApplication Downloads 67Application DownloadsThis section contains step-by-step procedures for performing the following three type

Page 185

Omni 3200 Reference Manual68 Application DownloadsWhat About Protected Records?From Table 18, you may recall the following important points about dire

Page 186

Performing DownloadsApplication Downloads 69Performing a Full Direct Application DownloadThe procedure described in Table 19 tells you how to perform

Page 187

Omni 3200 Reference Manual70 Application Downloads3.DOWNLOAD DONE(or)DOWNLOAD DONE C(or)DOWNLOAD DONE P(or)DOWNLOAD DONE CP(or)DOWNLOAD FAILEDAny one

Page 188

Performing DownloadsApplication Downloads 71Performing a Partial Direct Application DownloadThe procedure described in Table 20 tells you how to perfo

Page 189 - Index - 1

Omni 3200 Reference Manual72 Application Downloads3.PARTIAL DOWNLOAD----------*---------**--------***-------****------(. . .)**********The terminal di

Page 190 - Index - 2

Performing DownloadsApplication Downloads 734.DOWNLOAD DONE(or)DOWNLOAD DONE C(or)DOWNLOAD DONE P(or)DOWNLOAD DONE CP(or)DOWNLOAD FAILEDAny one of the

Page 191 - Index - 3

ixList of FiguresOmni 3200 Terminal ...1Omni 3200 Product Components ...

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Omni 3200 Reference Manual74 Application DownloadsPerforming an Application Download by TelephoneThe procedure described in Table 21 below tells you h

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Performing DownloadsApplication Downloads 75Preparing the Omni 3200 TerminalTo prepare the Omni 3200 terminal for a ZONTALK application download by te

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Omni 3200 Reference Manual76 Application DownloadsNote: NOTE: If you do not know the correct values for *ZP, *ZT, and *ZA, contact your local VeriFone

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Performing DownloadsApplication Downloads 77Table 21 Application Download by Telephone (Using ZONTALK)Display Action1.SYSTEM= (Firmware ID) Press [0]

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Omni 3200 Reference Manual78 Application Downloads5.DIAL (Phone number)(or)NO LINE(or)NO DIALTONE(or)BUSY(or)NO ANSWERThe terminal’s modem starts dial

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Performing DownloadsApplication Downloads 797.DOWNLOAD DONE(or)DOWNLOAD DONE C(or)DOWNLOAD DONE P(or)DOWNLOAD DONE CP(or)DOWNLOAD FAILEDAny one of the

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Omni 3200 Reference Manual80 Application DownloadsPerforming a Terminal-to-Terminal Application UploadIf you have one Omni 3200 terminal with a comple

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Performing DownloadsApplication Downloads 81The fact that a terminal-to-terminal upload overwrites all records stored on the receiving terminal has th

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Omni 3200 Reference Manual82 Application DownloadsStarting a Terminal-to-Terminal Upload ProcedureBefore you start the procedure described in Table 22

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Performing DownloadsApplication Downloads 832a. Receiving terminal:UNIT RECEIVE(then)FFFFFF (Memory block address)The UNIT RECEIVE prompt is displayed

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