VeriFone Omni 3200 Specifications Page 120
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Omni 3200 Reference Manual
104 Performing Remote Diagnostics
Performing Remote Diagnostics
Using remote diagnostics, a technician or programmer working from
a diagnostic computer can exchange information with an Omni 3200
terminal. This exchange can be direct, using a serial cable connection,
or it can be done over a telephone line using a modem.
The Omni 3200 terminal's remote diagnostics capabilities permit the
use of highly automated test procedures with a minimum of user
intervention at the terminal.
The only task required on the terminal side of the diagnostics session
is to enter System Mode and initiate a simple procedure. The
procedure for conducting a remote diagnostics session varies slightly,
depending on whether remote diagnostics are to be performed
remotely over a telephone line connection or on-site using a direct
cable connection.
Diagnostic Commands
The diagnostic computer can send the following commands to the
terminal. These same commands are also used by the terminal's
debugging feature. Detailed descriptions and formats of these
commands are provided at the end of this section.
Command
Description
C Clear all diagnostic counters
D Memory dump
F Get current source file name
G Get diagnostic counters
N Direct download via current debugger port
P Read from device
W Write to device
X Terminate diagnostics and restart terminal
O3200 RM Book.book Page 104 Thursday, April 29, 1999 3:48 PM
- Omni 3200 1
- Table of Contents 3
- Appendix B. ASCII Table 7
- List of Figures 9
- OMNI 3200 Reference Manual 10
- List of Tables 11
- About This Manual 13
- Typographical 15
- Conventions 15
- Setting Up the 17
- Terminal 17
- General Features 21
- Connect a PINpad 27
- Connect a CR 600 Check Reader 28
- Connect a Bar Code Reader 30
- About Thermal Printer Paper 32
- Installing a Paper Roll 33
- Using the 35
- Terminal Keys 35
- Data Entry Modes 36
- The Core Keypad 37
- [BACKSPACE] 38
- 24 The Core Keypad 40
- [FUNC/ENTER] 41
- Performing System 43
- Mode Operations 43
- Verifying Terminal Status 44
- The System Password 44
- The System Password 29 45
- The System Prompt 46
- List of System Mode Functions 47
- Local and Remote Functions 48
- Display Action 50
- Entering System Mode 51
- Table 4 Enter System Mode 52
- [3]: Initiate Display Test 55
- [5]: Set the Date and Time 60
- [7]: Edit a Keyed File 62
- [7]: Edit a Keyed File 47 63
- Table 14 Edit a Keyed File 64
- The Keyed File Character Set 66
- [9]: Test the Thermal Printer 67
- [#]: Receive Direct Download 72
- Performing 73
- Downloads 73
- What Can Be Downloaded? 74
- Application Downloads 83
- What About Protected Records? 84
- 74 Application Downloads 90
- Application Downloads 75 91
- 76 Application Downloads 92
- 80 Application Downloads 96
- Application Downloads 81 97
- Operating System Downloads 100
- Performing Downloads 101
- Operating System Downloads 85 101
- Upgrades and Downgrades 102
- Operating System Downloads 87 103
- Omni 3200 Reference Manual 108
- 92 Operating System Downloads 108
- Operating System Downloads 93 109
- System Upload 115
- Remote Diagnostics 119
- Performing Remote Diagnostics 120
- Setting Up the Terminal 122
- The *D Variable in CONFIG.SYS 125
- Debugging Commands 130
- Data Packet Exchange 130
- Error Detection Protocols 131
- Diagnostic Counters 132
- Table 28 Diagnostic Counters 133
- Commands 134
- D — Memory Dump 135
- G — Get Diagnostics Counters 137
- (Debugger Only) 138
- P — Read from Device 139
- W — Write to Device 142
- Troubleshooting and 145
- Troubleshooting Scenarios 146
- Printer Does Not Work 147
- PINpad Does Not Work 148
- Serial Port Does Not Work 148
- Keypad Does Not Respond 149
- Bar Code Reader Does Not Work 149
- Maintaining the Omni 3200 150
- Troubleshooting and Service 151
- Maintaining the Omni 3200 135 151
- 136 Maintaining the Omni 3200 152
- Specifications 154
- Terminal Accessories 155
- Power Packs 156
- Thermal Printer Paper 156
- Paper Roll Spindle 156
- Documentation 156
- Appendix A 157
- System Messages 157
- #### KB RAM 158
- Appendix A. System Messages 159
- CONNECTED 160
- DOWNLOAD DONE CP 160
- DOWNLOAD FAILED 160
- DOWNLOAD NEEDED 160
- ZONTALK DOWNLOAD 168
- Appendix B 169
- ASCII Table 169
- Appendix C 171
- Glossary 171
- Appendix C. Glossary 173
- Index - 1 189
- Index - 2 190
- Index - 3 191
- Index - 4 192
- Index - 5 193
- Index - 6 194
- Index - 7 195
- Index - 8 196
- Index - 9 197
- Index - 10 198
- Index - 11 199
- Index - 12 200
- Index - 13 201
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