VeriFone Omni 3200 Installation Guide download pdf (Page 34)

TROUBLESHOOTING GUIDELINES

Telephone Line Connection Problems

34 INSTALLATION GUIDE

Telephone Line

Connection

Problems

• Check the telephone line cord-to-base connections, and all telephone

connections.

• Check the telephone line cord.

• If you are using a pass-through (Telset) connection, check that the telephone

handset is seated properly in its cradle. Also, check the line using another

telephone base unit. If the other telephone works, have the defective

telephone repaired or replaced.

• If you are using a direct (Telco) connection, check the Telco cord by plugging

it into a working telephone and listening for a dial tone. If this test does not

work, replace the Telco cord.

• If it is determined that the telephone line is not working, contact your local

telephone company to check the status of the line.

• If the problem persists, contact your local VeriFone representative for

assistance.

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VeriFone Omni 3200 Installation Guide Page 34