VeriFone Vx810 Duet Specifications Page 100
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- Table of contents
- TROUBLESHOOTING
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8. The Ernex Programs
92 Moneris Vx810 Duet Operating Manual v1.1.01
The "Ernex Ref Number" prompt appears.
6. Key in the original reference number from the loyalty card transaction receipt and press OK.
OR
Press OK to leave this blank.
If the "Invoice Number" prompt appears, key in the invoice number and press OK.
The terminal displays "Approved" and prints the Customer Copy of the receipt, then the "Press OK key"
prompt appears.
7. Press OK to print the Merchant Copy of the receipt and return to the GIFT & LOYALTY transactions
menu.
8.4.4. Ernex Redemption With a Loyalty Card
Follow the procedure below to process a payment for goods and services using a Moneris loyalty card.
To process an Ernex Redemption with a loyalty card:
1. On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Redemption.
The "Swipe or Enter Card" prompt appears.
3. Swipe the loyalty card.
OR
Key in the card number and press OK.
If the "Clerk ID" prompt appears, key in the Clerk ID and press OK.
If prompted, key in the additional transaction information and press OK.
The "Enter Amount" prompt appears.
4. Key in the total amount and press OK.
If the "Invoice Number" prompt appears, key in the Invoice Number and press OK.
The terminal displays "Approved" and prints the Customer copy of the receipt, then the "Press OK key"
prompt appears.
Note: If the terminal displays a "Balance Due" message, follow the steps in Ernex Transaction With a
Balance Due.
5. Press OK to print the Merchant Copy of the receipt and return to the GIFT & LOYALTY transactions
menu.
- Moneris Vx810 Duet 1
- OPERATING MANUAL 1
- Table of Contents 3
- 1. Introduction 9
- 1.3.2. Caring for the Base 10
- 2. Features and Procedures 11
- 2.1.3. The Menu Feature 12
- The Applications Menu 13
- The Pre Auth Menu 14
- The REPORTS Menu 15
- The CONFIGURATION Menu 16
- The Setup Menu 17
- 2. Features and Procedures 25
- Comm Link Type 25
- Backup Support 25
- Settle Comm Type 25
- Card Imprt 25
- Main Menu/Keys 28
- CONFIGURATION 28
- 2.1.4. Demo Mode 29
- 2.2. Optional Features 30
- 2.2.1. Chip Cards 31
- 2.2.2. Contactless Cards 31
- 2.2.4. Tip Processing 32
- 2.2.5. Cashback 33
- 2.2.9. PAN Fraud Control 34
- 2.2.10. The Manager Password 34
- 2.2.12. Private Label Cards 35
- 2.3. Procedures 36
- Merchant Prompts 40
- Customer Prompts 40
- Basic Tip Processing 41
- Enhanced Tip Processing 42
- Standalone Vx810 42
- With the External PINPad 43
- Sequence Number 43
- 2.3.13. Reprinting Receipts 44
- 2.3.17. Cancelling a Report 47
- The terminal consists of: 49
- 3.5. The Terminal Keypad 51
- 3.7. The Chip Card Reader 53
- 3.8. The Integrated Printer 54
- 3.9. The External PINpad 54
- 4.1. Using Quick Setup 57
- 4.1.2. Parameters 58
- 4. Configuring Your Terminal 59
- Other Backup Support Options 62
- 4.7.1. Basic Tip Processing 65
- Totalling 66
- 4.9.3. Clerk Sub-Totalling 67
- 4.9.5. Deleting Clerk IDs 67
- 5. Financial Transactions 73
- 5.3. Card Entry Options 74
- 5.4. Transaction Procedures 74
- 5.4.2. Processing a Refund 75
- 5. Financial Transactions 76
- 5.4.7. Processing an Advice 78
- 6. Admin Transactions 83
- 6.4. Demo Mode Transactions 84
- 6.4.2. Functions 85
- 6.4.3. Entering Demo Mode 85
- 6.4.4. Exiting Demo Mode 86
- 7. Reports 87
- 7. Reports 88
- 7.4. Deposit Totals Report 89
- 7.7. Tip Report 90
- 7.8. Batch Totals Report 91
- 7.10. EMV Parameters Report 91
- 8. The Ernex Programs 93
- 8.2.4. Ernex Card Inquiry 95
- 8.3. Gift Card Transactions 96
- 8. The Ernex Programs 100
- 8.5.3. The Ernex Setup Menu 102
- 8.6.1. Ernex Batch Close 102
- First Initialization 103
- Re-Initialization 103
- 8.7. Ernex Reports 104
- 8.8. Ernex Configuration 107
- 8.9. Ernex Demo Mode 112
- 9. End-of-Day Procedure 115
- 9.1.2. System Close 116
- 9.4.1. By Terminal Name 117
- 9.4.2. For All Terminals 118
- 10. Troubleshooting 119
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