VeriFone Vx810 Duet Specifications Page 84
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6. Admin Transactions
76 Moneris Vx810 Duet Operating Manual v1.1.01
6.3. Re-Initializing the Terminal
This function sends information about the terminal to the Moneris Host and receives additional
parameters and information from the host.
If changes have been made to your terminal configuration or your merchant account, the terminal may
display 'Init Required' or the Merchant Service Centre may call and ask you to re-initialize your terminal.
To re-initialize the terminal:
1. On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed then the transactions menu appears.
2. Press OK to display the CONFIGURATION menu.
3. Scroll down and select Initialize.
If the "Password:" prompt appears, key in the manager password and press OK.
4. At the "Retain Settings?" prompt, select Yes.
The terminal communicates with the Moneris Host (this may take a few minutes). When the initialization
is complete, the transactions menu re-appears.
5. If the "Host Logon Required" prompt appears, log on to the terminal (see “Logging On” above).
Note: For instructions on initializing your terminal the first time, see Initializing Your Terminal
.
6.4. Demo Mode Transactions
Most transactions can be practiced in Demo Mode on the terminal:
• Financial Transactions
• Reporting Functions
• Administrative Functions
• Shortcuts
When using Demo Mode, keep in mind the following points:
• Transactions that cannot be performed do not appear on the terminal screen while in Demo Mode.
• The terminal can NOT perform a Batch Close
in Demo mode. You can clear transactions from the
Demo Mode batch by using the Batch Clear
function while in Demo Mode or by selecting Yes at the
"Clear Batch" prompt when you exit Demo Mode.
• Demo transactions are limited to a maximum amount of $1.00.
• If Tip Processing
is enabled, the maximum tip amount in Demo Mode is $1.00.
• If Cashback
is enabled, the maximum Cashback amount in Demo Mode is $1.00.
• The maximum final total amount (Purchase + Tip + Cashback) is $3.00.
6.4.1. Financial Transactions
The following financial transactions are available during Demo Mode regardless of the type of card used.
Purchasing Cards (i.e., Corporate Cards) cannot be used while in Demo Mode.
• Purchase
• Refund
• Correction
• Pre-Authorization
- Moneris Vx810 Duet 1
- OPERATING MANUAL 1
- Table of Contents 3
- 1. Introduction 9
- 1.3.2. Caring for the Base 10
- 2. Features and Procedures 11
- 2.1.3. The Menu Feature 12
- The Applications Menu 13
- The Pre Auth Menu 14
- The REPORTS Menu 15
- The CONFIGURATION Menu 16
- The Setup Menu 17
- 2. Features and Procedures 25
- Comm Link Type 25
- Backup Support 25
- Settle Comm Type 25
- Card Imprt 25
- Main Menu/Keys 28
- CONFIGURATION 28
- 2.1.4. Demo Mode 29
- 2.2. Optional Features 30
- 2.2.1. Chip Cards 31
- 2.2.2. Contactless Cards 31
- 2.2.4. Tip Processing 32
- 2.2.5. Cashback 33
- 2.2.9. PAN Fraud Control 34
- 2.2.10. The Manager Password 34
- 2.2.12. Private Label Cards 35
- 2.3. Procedures 36
- Merchant Prompts 40
- Customer Prompts 40
- Basic Tip Processing 41
- Enhanced Tip Processing 42
- Standalone Vx810 42
- With the External PINPad 43
- Sequence Number 43
- 2.3.13. Reprinting Receipts 44
- 2.3.17. Cancelling a Report 47
- The terminal consists of: 49
- 3.5. The Terminal Keypad 51
- 3.7. The Chip Card Reader 53
- 3.8. The Integrated Printer 54
- 3.9. The External PINpad 54
- 4.1. Using Quick Setup 57
- 4.1.2. Parameters 58
- 4. Configuring Your Terminal 59
- Other Backup Support Options 62
- 4.7.1. Basic Tip Processing 65
- Totalling 66
- 4.9.3. Clerk Sub-Totalling 67
- 4.9.5. Deleting Clerk IDs 67
- 5. Financial Transactions 73
- 5.3. Card Entry Options 74
- 5.4. Transaction Procedures 74
- 5.4.2. Processing a Refund 75
- 5. Financial Transactions 76
- 5.4.7. Processing an Advice 78
- 6. Admin Transactions 83
- 6.4. Demo Mode Transactions 84
- 6.4.2. Functions 85
- 6.4.3. Entering Demo Mode 85
- 6.4.4. Exiting Demo Mode 86
- 7. Reports 87
- 7. Reports 88
- 7.4. Deposit Totals Report 89
- 7.7. Tip Report 90
- 7.8. Batch Totals Report 91
- 7.10. EMV Parameters Report 91
- 8. The Ernex Programs 93
- 8.2.4. Ernex Card Inquiry 95
- 8.3. Gift Card Transactions 96
- 8. The Ernex Programs 100
- 8.5.3. The Ernex Setup Menu 102
- 8.6.1. Ernex Batch Close 102
- First Initialization 103
- Re-Initialization 103
- 8.7. Ernex Reports 104
- 8.8. Ernex Configuration 107
- 8.9. Ernex Demo Mode 112
- 9. End-of-Day Procedure 115
- 9.1.2. System Close 116
- 9.4.1. By Terminal Name 117
- 9.4.2. For All Terminals 118
- 10. Troubleshooting 119
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