VeriFone Vx810 Duet Specifications Page 14
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- Table of contents
- TROUBLESHOOTING
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2. Features and Procedures
6 Moneris Vx810 Duet Operating Manual v1.1.01
The Transactions (DEBIT & CREDIT) Menu
This transactions menu allows you to select the type of transaction you want to process. The menu also
provides access to the CONFIGURATION menu
(press the OK key) and to the REPORTS menu (press
the 1st purple key on the right). Some menu items may not appear on the terminal until a specific feature
is enabled.
MM/DD/YY HH:MM
Select this menu item to:
Purchase
process a Credit or Debit Purchase
Pre Auth
open the Pre Auth menu
Refund
process a Credit or Debit Refund
Advice
process a Credit Advice
Correction
process a Credit or Debit Correction (void)
Batch Close
process a Batch Close
Batch Review
search for a transaction in the open batch
Batch Clear
clear the batch on the terminal
The Transactions Menu
To access the transactions (DEBIT & CREDIT) menu:
1. On the applications menu, select DEBIT & CREDIT.
To return to the applications menu:
• Press the * (ASTERISK) key.
Note: For instructions on navigation through the menus, see Navigating through menus
.
The Pre Auth Menu
This menu allows you to select the type of pre-authorization transaction you wish to process.
Pre Auth
Select this menu item to:
Pre Auth
process a Pre-Authorization
Completion
process a Pre-Authorization Completion
Del Pre Auth
process a Pre-Authorization Deletion
Pre-Auth Rpt
print the Pre-Auth Transactions Report
The Pre Auth Menu
To access the Pre Auth menu:
1. On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed then the transactions menu appears.
2. Select Pre Auth.
To return to the applications menu:
• Press CANC ANNUL then press the * (ASTERISK) key.
- Moneris Vx810 Duet 1
- OPERATING MANUAL 1
- Table of Contents 3
- 1. Introduction 9
- 1.3.2. Caring for the Base 10
- 2. Features and Procedures 11
- 2.1.3. The Menu Feature 12
- The Applications Menu 13
- The Pre Auth Menu 14
- The REPORTS Menu 15
- The CONFIGURATION Menu 16
- The Setup Menu 17
- 2. Features and Procedures 25
- Comm Link Type 25
- Backup Support 25
- Settle Comm Type 25
- Card Imprt 25
- Main Menu/Keys 28
- CONFIGURATION 28
- 2.1.4. Demo Mode 29
- 2.2. Optional Features 30
- 2.2.1. Chip Cards 31
- 2.2.2. Contactless Cards 31
- 2.2.4. Tip Processing 32
- 2.2.5. Cashback 33
- 2.2.9. PAN Fraud Control 34
- 2.2.10. The Manager Password 34
- 2.2.12. Private Label Cards 35
- 2.3. Procedures 36
- Merchant Prompts 40
- Customer Prompts 40
- Basic Tip Processing 41
- Enhanced Tip Processing 42
- Standalone Vx810 42
- With the External PINPad 43
- Sequence Number 43
- 2.3.13. Reprinting Receipts 44
- 2.3.17. Cancelling a Report 47
- The terminal consists of: 49
- 3.5. The Terminal Keypad 51
- 3.7. The Chip Card Reader 53
- 3.8. The Integrated Printer 54
- 3.9. The External PINpad 54
- 4.1. Using Quick Setup 57
- 4.1.2. Parameters 58
- 4. Configuring Your Terminal 59
- Other Backup Support Options 62
- 4.7.1. Basic Tip Processing 65
- Totalling 66
- 4.9.3. Clerk Sub-Totalling 67
- 4.9.5. Deleting Clerk IDs 67
- 5. Financial Transactions 73
- 5.3. Card Entry Options 74
- 5.4. Transaction Procedures 74
- 5.4.2. Processing a Refund 75
- 5. Financial Transactions 76
- 5.4.7. Processing an Advice 78
- 6. Admin Transactions 83
- 6.4. Demo Mode Transactions 84
- 6.4.2. Functions 85
- 6.4.3. Entering Demo Mode 85
- 6.4.4. Exiting Demo Mode 86
- 7. Reports 87
- 7. Reports 88
- 7.4. Deposit Totals Report 89
- 7.7. Tip Report 90
- 7.8. Batch Totals Report 91
- 7.10. EMV Parameters Report 91
- 8. The Ernex Programs 93
- 8.2.4. Ernex Card Inquiry 95
- 8.3. Gift Card Transactions 96
- 8. The Ernex Programs 100
- 8.5.3. The Ernex Setup Menu 102
- 8.6.1. Ernex Batch Close 102
- First Initialization 103
- Re-Initialization 103
- 8.7. Ernex Reports 104
- 8.8. Ernex Configuration 107
- 8.9. Ernex Demo Mode 112
- 9. End-of-Day Procedure 115
- 9.1.2. System Close 116
- 9.4.1. By Terminal Name 117
- 9.4.2. For All Terminals 118
- 10. Troubleshooting 119
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