VeriFone Vx810 Duet Specifications download pdf (Page 78)

5. Financial Transactions

70 Moneris Vx810 Duet Operating Manual v1.1.01

Note: If processing the Pre-Authorization Completion on a Private Label Card, you may be prompted for

a Promo Code.

For details on basic prompts, see Responding to Basic Transaction Prompts.

5.4.6. Processing a Pre-Authorization Deletion

Follow the procedure below to delete a Pre-Authorization in the terminal memory before it is completed.

To process a Pre-Authorization Deletion:

1. On the applications menu, select DEBIT & CREDIT.

The message "Activating App..." appears followed by the transactions menu.

2. To begin the transaction, select Pre Auth.

If the "Password:" prompt appears, key in the manager password and press OK.

3. On the Pre Auth menu, select Del Pre Auth.

4. Select the method to retrieve the Pre-Authorization you want to delete:

a. To retrieve by Sequence Number:

A. Select Seq #.

B. Key in the 6-digit Sequence Number printed on the Pre-Authorization transaction’s receipt and

press OK (see Finding Sequence and Orig Auth Numbers

). If the message "No Record Found"

appears, repeat step 3.

b. To retrieve by Account Number:

A. Select Acct#.

B. Key in the last 4 digits of the credit card number and press OK.

The terminal displays the following information about the Pre-Authorization:

Seq#:

Card Name

Transaction Type

Card Number

Amount

5. Compare the displayed information to the Pre-Authorization's receipt. If the information matches,

select Yes (to cancel the Deletion, select No).

Note: If the displayed Pre-Authorization is not the one you want, select Next to display the next Pre-

Authorization in the terminal memory. Repeat until the transaction you want is displayed.

6. Follow any remaining prompts.

7. Process receipts (see Personalized Receipts

and Signing Credit Card Receipts).

Note: If processing the Pre-Authorization Deletion on a Private Label Card, you may be prompted for a

Promo Code.

For details on basic prompts, see Responding to Basic Transaction Prompts.

5.4.7. Processing an Advice

Follow the procedure below to complete a voice-authorized Purchase on a credit card.

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VeriFone Vx810 Duet Specifications Page 78