VeriFone Vx810 Duet Specifications download pdf (Page 44)

2. Features and Procedures

36 Moneris Vx810 Duet Operating Manual v1.1.01

Note: If you do not have the Pre-Authorization receipt, print the Pre-Auth Transactions Report to obtain

the Sequence Number.

To process a Correction (transaction void):

• Use the Sequence Number printed on the receipt of the transaction you want to void.

Note: If you do not have the original receipt, use the Batch Review

function to obtain the Sequence

Number.

Orig Auth #

A transaction’s Orig Auth # is printed on the

receipt for all transactions. The Orig Auth #

is the 6-digit Appr Code printed on the

receipt (e.g., 654321).

The Orig Auth # is used to select transactions

from the terminal memory to process

Refunds.

To process a Refund:

• Use the Orig Auth # (Appr Code) on

the receipt of the transaction you want to

refund.

2.3.12. Signing Credit Card Receipts

General Guidelines

• If a signature line appears on the

Merchant copy of a receipt, the

cardholder MUST sign the receipt.

• If NO SIGNATURE REQUIRED or

VERIFIED BY PIN appears on the

Merchant copy of a receipt, a signature

is not required.

• If a signature line appears on the

Customer copy of a receipt, you (the

merchant) must sign the receipt.

Signatureless Transactions

A "signatureless" transaction is a swiped or tapped Purchase for which a cardholder signature is not

required because the Purchase amount is at or below the card's maximum Signatureless Dollar Value

(SDV). Depending on the card type and how your terminal is configured, receipts may or may not print

for a signatureless transaction.

To configure receipt printing, see Configuring Receipt Printing.

2.3.13. Reprinting Receipts

This function prints a duplicate Merchant copy of receipts.

Note: To have the function print the Customer copy of a receipt as well as the Merchant copy, enable the

Rprnt Cust Copy parameter (see Configuring Receipt Printing

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VeriFone Vx810 Duet Specifications Page 44

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