VeriFone Vx810 Duet Specifications Page 67
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4. Configuring Your Terminal
Moneris Vx810 Duet Operating Manual v1.1.01 59
2. Add the Clerk ID to your terminal (see “Adding Clerk IDs” below).
3. Set the Use Def. Clrk?
parameter to On.
4. Set the Default Clerk
parameter to the Clerk ID added in step 2.
Note: Clerk ID prompting must be disabled in order to use a default Clerk ID. Before setting a Clerk ID
as the default, you must add it to your terminal.
IMPORTANT: If you have more than one terminal, you must configure the Default Clerk ID on
each terminal individually.
4.9.3. Clerk Sub-Totalling
To enable Clerk Sub-Totalling on your terminal to produce Clerk Sub-Totals Reports:
1. Set the Clrk/Srvr Mode
parameter to Prompt.
2. Add Clerk IDs as needed (see “Adding Clerk IDs” below).
4.9.4. Adding Clerk IDs (including the Default Clerk ID)
Use this function to add the Clerk IDs to be associated with your Merchant ID. The terminal must
communicate with the Moneris Host in order to complete this function.
The Clerk IDs you enter here can be entered at the "Clerk Id" prompt during transactions and will be used
in Clerk Sub-Totals Reports.
1. On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed then the transactions menu appears.
2. Press OK to display the CONFIGURATION menu.
3. Select Servers.
If the "Password:" prompt appears, key in the manager password and press OK.
The CONFIGURE SERVER menu appears.
4. Select Add Server to add a Clerk ID.
The "Clerk ID:" prompt appears.
5. Key in the Clerk ID to be added and press OK. For help, see Entering Alpha Characters and
Punctuation.
The "Clerk ID:" prompt re-appears.
To continue adding Clerk IDs, repeat step 5. You can add a maximum of 20 Clerk IDs at one time.
Note: When 20 Clerk IDs have been entered for addition, the terminal communicates with the Moneris
Host to add the Clerk IDs to the host.
6. When all the Clerk IDs have been entered for addition, press CANC ANNUL.
The "Send to Host?" prompt appears.
7. Select Yes to send the Clerk IDs to the Moneris Host for addition.
The terminal communicates with the Moneris Host then displays "APPROVED" and beeps.
8. Press OK to return to the CONFIGURE SERVER menu.
9. Press CANC ANNUL twice to return to the transaction menu.
4.9.5. Deleting Clerk IDs
Use this function to remove Clerk IDs associated with your Merchant ID. The terminal must
communicate with the Moneris Host in order to complete this function.
- Moneris Vx810 Duet 1
- OPERATING MANUAL 1
- Table of Contents 3
- 1. Introduction 9
- 1.3.2. Caring for the Base 10
- 2. Features and Procedures 11
- 2.1.3. The Menu Feature 12
- The Applications Menu 13
- The Pre Auth Menu 14
- The REPORTS Menu 15
- The CONFIGURATION Menu 16
- The Setup Menu 17
- 2. Features and Procedures 25
- Comm Link Type 25
- Backup Support 25
- Settle Comm Type 25
- Card Imprt 25
- Main Menu/Keys 28
- CONFIGURATION 28
- 2.1.4. Demo Mode 29
- 2.2. Optional Features 30
- 2.2.1. Chip Cards 31
- 2.2.2. Contactless Cards 31
- 2.2.4. Tip Processing 32
- 2.2.5. Cashback 33
- 2.2.9. PAN Fraud Control 34
- 2.2.10. The Manager Password 34
- 2.2.12. Private Label Cards 35
- 2.3. Procedures 36
- Merchant Prompts 40
- Customer Prompts 40
- Basic Tip Processing 41
- Enhanced Tip Processing 42
- Standalone Vx810 42
- With the External PINPad 43
- Sequence Number 43
- 2.3.13. Reprinting Receipts 44
- 2.3.17. Cancelling a Report 47
- The terminal consists of: 49
- 3.5. The Terminal Keypad 51
- 3.7. The Chip Card Reader 53
- 3.8. The Integrated Printer 54
- 3.9. The External PINpad 54
- 4.1. Using Quick Setup 57
- 4.1.2. Parameters 58
- 4. Configuring Your Terminal 59
- Other Backup Support Options 62
- 4.7.1. Basic Tip Processing 65
- Totalling 66
- 4.9.3. Clerk Sub-Totalling 67
- 4.9.5. Deleting Clerk IDs 67
- 5. Financial Transactions 73
- 5.3. Card Entry Options 74
- 5.4. Transaction Procedures 74
- 5.4.2. Processing a Refund 75
- 5. Financial Transactions 76
- 5.4.7. Processing an Advice 78
- 6. Admin Transactions 83
- 6.4. Demo Mode Transactions 84
- 6.4.2. Functions 85
- 6.4.3. Entering Demo Mode 85
- 6.4.4. Exiting Demo Mode 86
- 7. Reports 87
- 7. Reports 88
- 7.4. Deposit Totals Report 89
- 7.7. Tip Report 90
- 7.8. Batch Totals Report 91
- 7.10. EMV Parameters Report 91
- 8. The Ernex Programs 93
- 8.2.4. Ernex Card Inquiry 95
- 8.3. Gift Card Transactions 96
- 8. The Ernex Programs 100
- 8.5.3. The Ernex Setup Menu 102
- 8.6.1. Ernex Batch Close 102
- First Initialization 103
- Re-Initialization 103
- 8.7. Ernex Reports 104
- 8.8. Ernex Configuration 107
- 8.9. Ernex Demo Mode 112
- 9. End-of-Day Procedure 115
- 9.1.2. System Close 116
- 9.4.1. By Terminal Name 117
- 9.4.2. For All Terminals 118
- 10. Troubleshooting 119
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