VeriFone Vx810 Duet Specifications download pdf (Page 33)

2. Features and Procedures

Moneris Vx810 Duet Operating Manual v1.1.01 25

Gratuity Guidelines

You can configure the terminal to print suggested tip amounts on the Merchant copy of Pre-Authorization

receipts. The tip amounts are calculated on the base amount using three pre-configured percentage

amounts.

Tip Percentage on Purchases

You can configure your terminal to automatically add a pre-set tip percentage to all Purchase

transactions. Tip Percentage is calculated on the base amount and printed on the receipt.

Note: Tip Percentage is skipped on Signatureless Transactions

IMPORTANT: Tip Processing is not available when an external PINPad is connected to your

terminal. On magnetic stripe credit cards, the tip is added automatically WITHOUT customer

acceptance.

For customer tip entry procedures, see Entering a Tip Amount.

To configure Tip Processing, see Configuring Tip Processing.

2.2.5. Cashback

This feature gives your customers the option of withdrawing cash from their debit account when they

make a Purchase at your place of business. You provide the cash to your customer and your business

account is reimbursed for the amount of the Cashback when the Batch Close transaction is processed.

Cashback is available only on Debit Purchases.

When customers choose to receive cash back, the terminal prompts them to:

• select a pre-set Cashback amount,

• manually key in another amount, or

• skip Cashback altogether.

IMPORTANT: The choice of manually keying in another Cashback amount is not available when

an external PINPad is connected to your terminal. The available selections on the PINPad are four

pre-set non-configurable amounts.

Your terminal is configured with three pre-set Cashback amounts ($10, $20, $30), but you can change

these to amounts of your choice. You terminal is also configured with a limit that is applied when

customers manually key an amount instead of selecting a pre-set amount ($40), but you can change it to

an amount of your choice.

For Cashback customer entry procedures, see Entering a Cashback Amount.

To configure the Cashback feature on the terminal, see Configuring Cashback.

2.2.6. Clerk ID Prompting and Clerk Sub-Totalling

This feature allows you to set up individual Clerk IDs on your terminal. Clerk IDs are unique identifiers

that a terminal operator keys in when prompted each time he/she performs a transaction.

This allows you to produce Clerk Sub-Totals Reports

that track financial totals and number of

transactions by clerk. Using this feature also allows you to produce Tip Reports

in order to track tip

activity by individual clerk.

Each Clerk ID can have one to six alphanumeric characters (punctuation and special characters are not

allowed). A maximum of 255 Clerk IDs can be added for one Merchant ID. Once Clerk IDs are set up

and associated with your Merchant ID, they can be used on any handheld terminal that has been

configured using your Merchant ID.

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VeriFone Vx810 Duet Specifications Page 33

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